Pharmacy Support Worker

1 month ago

Pontefract, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

Job summary

Are you passionate about patientcare? Are you committed, self-motivated and looking for an exciting, newchallenge? Followingsuccessful investment into the pharmacy team, we are excited to be able torecruit a new PharmacySupport Worker (Higher Level) tojoin our dynamic team. The successful post holder will help to develop theClinical Pharmacy service to our Haematology and Oncology Day units andinpatient wards across the Trust.

You will interact with patients, assess the suitability of patients own medications and ensure sufficient supply of medications for both inpatient stay and following discharge from hospital.

The successful candidate will be involved in dispensing medication forpatients to take home, counselling patients on new medications provided andtransferring medication between wards as required. They will also supportnursing staff with medication orders and queries.

You will be supported by an experienced team of Specialist Technicians and Pharmacists.

The successful candidate should hold an NVQ Level 2 certificatein Pharmacy Services or equivalent. They will have exceptional attention todetail, excellentorganisational and communication skills and be able to prioritise their workload effectively. Ifyou are ready to take the next the step in your career or want to furtherdevelop your existing knowledge and skills, we would be delighted to hear fromyou and/or arrange an informal visit.

Main duties of the job

As a member of the Clinical Pharmacy Cancer team, you will be responsible for providing a comprehensive and integrated ward based pharmacy service:

To check patient's own medication brought into hospital are safe and suitable for use whilst an in-patient (including systemic anticancer medications) and record them on the electronic medicines prescribing system. To dispense medication at ward level to ensure a safe and timely supply of medicines to the patient to support discharge. Ensure supplies of all medicines are available on the ward to ensure no missed doses by ordering medicines on the electronic medicines prescribing system. Support the training and development of Pharmacy Support Workers, Trainee Pharmacy Technicians, Pharmacy Technicians, Trainee Pharmacists and Foundation Pharmacists.

The Pharmacy operates a 7 day service and as part of the role you will be expected to participate in the evening, weekend and Bank Holiday working rotas.

About us

We provide care and support to over a million people inWakefield and Kirklees in their homes, community settings and across ourthree hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).

Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.

We live by our values of caring, improving, being respectfuland maintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and receive care.

We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circumstances including providing unpaid carers support tosomeone with a health and care need. As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups. We have policies and procedures to ensure allapplicants are treated fairly and consistently.

We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.

We have a clear vision and you could be part of this Ifyou share our values and you want to make a difference to the lives of ourpatients and their families and carers, we would love to hear from you.

Job description

Job responsibilities

Medicines Optimisation

Print ward lists and handover sheets to identify new patients admitted since the previous pharmacy visit.

Transfer medicines between wards if patients have been transferred without them. This will include medicines dispensed by the hospital pharmacy as well as patients own drugs (PODs).

Support the ward pharmacists and technicians to record accurate medication histories by:

Ascertaining if the patient has brought supplies of their medicines from home Requesting and recording consent from the patient to access their GP or Summary Care Records, printing the record or requesting faxes from GPs to handover to the ward technician or pharmacist. Checking patient's systemic anticancermedication history using the chemotherapy electronic prescribing system.

Ensure patients have enough medicines available to avoid missed doses by:

Assessing PODs as suitable for use on the hospital according to standard operating procedures. Contacting relatives or carers with patient consent, to bring in the patients PODs into hospital if necessary Screening prescription charts to identify missed doses, new items prescribed and any changes to medicines that might require a supply from pharmacy, alerting the pharmacist or technician as appropriate. Liaising with ward staff to identify any additional stock medicines that they require.

Support clinical areas to maintain safe and secure handling of medicines by:

Ensuring that all medicines for individual patients are stored correctly in the bedside locker, or elsewhere on the ward according to the standards within the Trust Medicines Charter. Delivering patient labelled medicines to individual bedside lockers. Participate in pharmacy-led audits as required. Report any incidents of inappropriate storage and handling of medicines to the pharmacy technician.

Ensure that information collected is communicated to the relevant pharmacist or technician in a timely manner.

Complete handover sheets as required.

Assist in communicating with primary care regarding changes to medication when needed by faxing discharge letters to the patients community pharmacy.

Minimise medicines waste by managing medicines returns from clinical areas according to standard operating procedures.

Person Specification

Experience

Essential

Experience in a Pharmacy dispensary (NHS or Retail sector). Experience in a customer service environment.

Desirable

Previous NHS experience. Previous experience working in cancer services.

Qualifications

Essential

NVQ2 in Pharmacy Services or equivalent (This training is required of all Pharmacy support staff by the Pharmaceutical Society). Reasonable Standard of Education particularly in Maths, English and Science.

Desirable

Additional experience gained through in house training.

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