Executive Support Manager

1 month ago

Wolverhampton, United Kingdom Bromford Full time

The vacancy

Are you ambitious? Do you want to make a difference? At Bromford, we make it our business to be both. We already have a great track record of success, but we want to do more. If you want to be part of this, you belong at Bromford.

We’re looking for an executive support manager to support our chief customer office and their senior leadership team to deliver an exciting and ambitious programme of work that will transform customer experience and enable customers to thrive. Reporting to the Chief Customer Officer you’ll manage the programme office and support the delivery of projects.

You will be driven, adaptable and passionate about customers and housing, and focussed on making a difference. Adept at working with senior leaders, you’ll be comfortable working in the detail, and managing a diverse and fast paced workload.

This role is permanent and full time. You can be based from any of our main offices in Wolverhampton, Tewskesbury, Lichfield or Chipping Sodbury with travel across these offices on a regular basis. A basic DBS check is required.

You will have:

Exceptional organisational skills and will be an articulate communicator, who is able to deliver messages and influence colleagues across a wide audience. Experience and knowledge of change and project management principles, methodologies and tools. Experience of leading meetings and facilitating workshops Experience of using different communication channels to confidently communicate to a range of audiences and stakeholders. Proven experience in report writing, presentations, agenda setting, minute taking and diary management. Able to drive and have a full UK driving licence.

Closing date for applications is 4 June 2024, with interviews taking place Monday 17 June.

About us

We are a housing association- one that owns and provides 46,000 homes for people who can't access market housing; has individual relationships with more than 110,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2030. all of this is only possible because of our 1,800 dedicated colleagues.

We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too.

We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive.

Diversity Statement

We are committed to providing a culture where our customers, our colleagues and our partners feel valued for being unique. We empower individuals to reach their full potential within an open, fair and supportive environment. In return we expect everyone to be respectful, collaborate effectively and embrace diversity. By listening, learning and acting we aim to constantly evolve our ambitions for equality, diversity and inclusion to ensure we can always achieve our purpose.

Great Place To Work Certified

Bromford have been certified as a Great Place To Work (Nov 22 – Nov 23). The 2022 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 89% of our employees where made to feel welcome when they joined us. We are also proud to have been named on ‘UK’s Best Workplaces for Wellbeing’ list, proving that colleague health and wellbeing remains a top priority and that our people are truly at the heart of everything we do.

Benefits

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