Learning and Development Tutor

3 weeks ago

North East, United Kingdom We Are Swim Full time

Reporting to the Head of People you will enable swim and swim@ in the effective delivery of a People Strategy delivering against our targets of recruitment, training and people development to service the operational teams across our business. You will have a role which includes design, implementation and review of allocated learning and development products and provision, as well as using your delivery skills to tutor, assess and quality assure the L&D solutions across our business, developing and inspiring our people and ensuring our business has a thriving and high-quality workforce to achieve customer excellence.

Key Responsibilities

  • Development of specific L&D products and provision in line with our people strategy and targets
  • Plan, deliver, and assess qualifications and training provision in line with business need and rhythm
  • Support the administration of the Awarding organisation requirements for compliance and L&D processes.
  • Support the team with all implementation of operational recruitment, training, development, and retention work
  • Implement and maintain quality policies and processes to ensure robust training provision and ensure equality of access to opportunities.
  • Play an active part in the storytelling of our people
  • Actively contribute to internal reviews and feedback to produce continual improvement strategies for future L&D provision.
  • Support with recruitment events, campaigns and opportunities as agreed with the team and partners.
  • Support the transition of people into our venues with effective inductions, inspirational training, ongoing quality assurance and mentoring opportunities.
  • Play an active part in the use of social media as an effective recruitment and brand awareness tool.
  • Establish, develop and maintain positive relationships with all stakeholders.
  • Supply the team and management with agreed reports on L&D needs, venues, problems, interests, competitive activities and potential for new training products and services.
  • Keep up to date on industry updates, best practice and trends and maintain all relevant requirements for tutor licensing and currency/authorisation to practice.
  • Continuously improve through feedback and actively seek opportunities to expand skill set and subject areas to expand the provision of delivery opportunities
  • Ensure all training activities and materials meet with relevant organisational and statutory policies including health and safety, employment and equality laws.
  • Work professionally, positively and inspirationally with the internal and delivery teams of employees and associates, through smart ways of working, high quality and open and honest culture.

Person Specification

Knowledge

  • Technical Qualifications in area of specialism including but not limited to:
    • ASA/SEQ/STA Level 2 Teaching Swimming
    • ASA/SEQ/STA Level 2 Teaching Swimming to Babies and Toddlers
    • RLSS or STA Lifeguarding, Lifesaving, First Aid
    • PWTAG/STA or equivalent in Pool Plant Operations
  • Aquatic Tutor/Educator – approved by either Swim England or Swimming Teachers Association
  • Level 3 Education and Training
  • RLSS Trainer Assessor / STA National Tutor status
  • An appropriate assessors or internal quality assurance qualification such as L3 CAVA and/or L4 IQA.
  • Knowledge of the principles and standards that underpin excellent operational delivery in grass roots sport and facility provision.
  • Knowledge of legal aspects of role and excellent practice in relation to Health and Safety, Safeguarding, First Aid, Equality and Diversity and Data Protection.
  • Enhanced knowledge through recent and regular CPD opportunities and vocational experience

 Experience

  • Experience within a high quality leisure environment for a minimum of 2 years and within the last 2 years.
  • Experience of line managing others within a leisure/sports environment.
  • Experience of managing programmes and projects
  • Experience of facility management and leisure operations.
  • Experience of positively engaging and influencing people both in direct line management/structures but also across other teams and through collaboration and teamwork.
  • Experience of quality standards and compliance/regulatory requirements for high quality operations and quality assurance in sport, leisure and in learning and development.
  • Experience of developing learning interventions using a blended approach with use of technology.
  • Experience of working under pressure, meeting targets and deadlines.

Skills and Attributes

  • Be self-reflective, with authenticity and an approachable, genuine desire to invest in people.
  • Be able to communicate effectively, openly, and transparently.
  • Be able to organise self and others with good planning and preparation skills.
  • Ability to adapt approaches to meet individual learning styles and team needs.
  • Demonstrate a determined and committed approach to quality of excellent standards.
  • Proven ability to provide high quality and effective feedback to mentor, guide and influence others.
  • Outstanding interpersonal skills to support effective working relationships at all levels internally and externally and with key team-mates and stakeholders.
  • Has a positive ‘can-do’ attitude.
  • Demonstrates high energy at all times.
  • Excellent communication, presentation and digital technology/I.T skills.
  • Can follow organizational processes and procedures.
  • Able to work remotely with initiative and as part of a National team.
  • Has the mental wellbeing to look after self and others.
  • Reliable and trustworthy.
  • A passion for the industry and change.
  • Ability to travel nationally and to stay away overnight when required.
  • Ability to drive with a full UK driving license.

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