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Administrative Assistant

4 months ago

Cardiff, United Kingdom Public Health Wales Full time

Job summary

This role is situated within the Microbiology Administration Team, providing support to deliver a consistently high-quality service, promoting excellent customer service and effective working relationships. This is a non-patient facing role and is based predominantly at the University Hospital of Llandough. On occasion, there may be requirement to provide cover at the University Hospital of Wales.

The post holder is required to liaise with colleagues across Public Health Wales and partner organisations, work to deadlines and ensure professional standards are maintained. The post holder will be expected to perform duties consistent with training, skills and experience, being appropriately responsive to pressures or changes in workload supporting clinical and scientific laboratory staff.

Main duties of the job

The post holder will carry out administrative duties including call handling, data entry, room and taxi bookings, low level IT support and informal minute transcription. Training will be provided.

The role cross cover for the Microbiology Stores Person, receiving and delivering consumables within the department.

About us

We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.

Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us and the benefits we offer please visit

For guidance on the application process, please visit

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications

Essential

Intermediate IT skills / GCSE / NVQ Level 3 or equivalent experience

Desirable

NVQ in Customer Service

Experience

Essential

Demonstrable experience in an administrative role Working experience of Microsoft Office Suite Experience of dealing with and recording confidential data

Desirable

Experience of working in an NHS environment Experience of using procurement systems Oracle Experience in setting up and organisation of meetings using Outlook and Teams

Skills

Essential

Excellent written and verbal communication skills Organisation and time management skills Excellent customer service skills

Desirable

Minute taking skills

Knowledge

Essential

Ability to work in a busy environment Understanding of health and safety in a laboratory environment Good knowledge of MS Office Suite

Desirable

Knowledge of Public Health Wales / NHS in Wales Familiarity with medical/scientific practices and terminology