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Technical Complaint Handler

4 months ago

Edinburgh, United Kingdom Huntswood CTC Limited Full time

Huntswood is looking for a Technical Complaint Handler with excellent complaints handling experience and a knowledge of wealth and pensions products to join an exciting project for a leading pensions provider.

Start Date: ASAP

Day Rate: £202 a day - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this

Location: Hybrid/Edinburgh - 2 days a week in office

What Huntswood can offer:

An initial 6 month contract A chance to gain experience in a professional and challenging environment, working for well-known organisations The chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future

What Huntswood is looking for:

Experience dealing with complex complaints within a financial service environment An understanding of pensions products and platforms would be advantageous Commitment to work at client's office in Edinburgh on a Hybrid basis - with 1st week 100% onsite Excellent communication and interpersonal skills Ability to work independently as well as being able to work as a team Strong attention to detail Ability to navigate through a number of in-house databases Good MS Office skills, particularly MS Word

As a Technical Complaint Handler you will work closely with the operational functions as a member of the Complaints Team to ensure Embark Pensions complies with the FCA complaints handling rules.

Huntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent associates and make a positive difference apply now

'It's not just about what we do, but the way we do it. And it's our values that make us special.'

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.