Admissions Supervisor

Primary Responsibilities:

The Admissions Supervisor will perform the required daily activities including the following, but not limited to:

Informs Director of Admissions regarding active referral status, risk management issues, treatment modalities and admission advancement status per hospital.

Works with the Customer Experience Center (CXC) department staff to assure referral information is transmitted accurately and timely to the Admissions staff.

Provides prompt, same day, quality service recovery to an account when required.

Functions as a positive role model/leader and interdependent team member. Assists the department director in monitoring and reporting quality improvement and corporate compliance initiatives. 

Works to ensure compliance with documentation.

Demonstrates ability to use critical thinking skills to solve problems independently.

Develops and continually grows positive professional relationships with referral sources.

Demonstrate knowledge and ensure compliance to state and federal guidelines for Hospice program.

Attends a minimum of 85% of the general staff and team meetings. Promotes agency image within the community.

Practices and promotes positive peer and patient relations. Develops areas of expertise in supervision and hospice nursing skills.

Pursues professional growth through academic and continuing education programs.

Adheres to all internal controls.

All other duties as assigned.

Required Licenses/Certifications:

• Current licensure as registered nurse in State of Florida.

• Current State of Florida driver’s license with driving record acceptable to Community Hospice insurance carrier.

Qualifications:

Education/Experience:

Any combination of education and experience that would provide required skill and knowledge for successful performance would be qualifying. 

Typical qualifications would be equivalent to:

• Possession of a Bachelor’s degree in health related field.

• Healthcare related certification.

• Minimum of three (3) years Hospice Admissions

Knowledge of:

• Customer Services and marketing techniques. 

• Competent in computer programs and reporting.

Skilled at:

Ability to multitask.Must be flexible and adaptable to change, work prioritization and stress management.Effective written and oral communications

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