Service Manager

4 weeks ago


Richmond, United Kingdom VGroup Inc Full time
Client: State ofVirginia
Job Title: Solution Architect
Duration: 11 Months
Start Date: ASAP
Location: Richmond VA 23225 (Occasional Visit)
PositionType: Contract
Interview Type: Web Interview/Inperson
Ceipal ID: SVASOLU805JM
Req ID :VITA Solutions Architect TWO ROLES (735805)
Department: VirginiaInformation Technology Agency
Parking available ON SITEfor contractors local RVA candidate preferred
ON SITEREQUIRED: Mgr prefers 5 days/week but is somewhat flexibleregarding working remotely (within reason). DESCRIPTION:
Position isresponsible for using the State convenience contract with Xerox toprovide print services to VITA and other interested agencies. TheRole is the key point of contact for new services issues inventorymanagement ticket management vendor management and data for billingpurposes. Documented experience with print services. Understandsasset management and correlated billing processes. Ticketmanagement experience using ServiceNow. Vendor managementexperience to include SLAs performance billing and invoicereconciliation. RESPONSIBLITIES:
Selfstarter who can excel in a team environment of an aggressivelygrowing and dynamic enterprise.
Demonstrated ability tobring problems to resolution regardless of diversity and level ofseniority of those involved.
Driven and able to workwith minimal supervision and under specific deadlines.
Experience working with suppliers with demonstrated benefits to thebusiness through strong relationship management.
Skilledin oral and written communication as it pertains to technicalinformation.
Demonstrated ability to bring problems toresolution regardless of diversity and level of seniority of thoseinvolved. REQUIRED SKILLS:
Experience working with suppliers with demonstrated benefits to thebusiness through strong relationship management.

VGroup Inc. is an IT Services company which supplies IT staffingproject management and delivery services in software network helpdesk and all IT areas. Our primary focus is the public sectorincluding state and federal contracts. We have multiple awards/contracts with the following states: AR CA DE FL GA IL KY MD ME MINC NJ NY OH OR PA SC TX VA and WA. If you are considering applyingfor a position with V Group or in partnering with us on a positionplease feel free to contact me for any questions you may haveregarding our services and the advantages we can offer you as aconsultant. Please share my contactinformation with others working in InformationTechnology.
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