Group Reservations Executive

2 months ago

London, United Kingdom Platinum Recruitment Consultancy Full time

Role: Group Reservations Executive
Location: London
Salary / Rate of pay: From £14.00 per hour

Platinum Recruitment is working in partnership with a popular 4 Star Hotel in London and we have a fantastic opportunity for a Group Reservations Executive to join their team on an immediate basis.

What's in it for you when doing temporary work?

  • Office hours, generally Monday to Friday
  • Weekly pay (paid each Friday).
  • Potential to lead to permanent for the right individual

Key Responsibilities:

  • Manage and coordinate group reservations from initial inquiry through to confirmation and follow-up.
  • Liaise with clients to understand their specific needs and provide tailored solutions that exceed expectations.
  • Ensure all group reservations are accurately recorded in the system and communicated effectively to relevant departments.
  • Work closely with the sales team to maximise revenue opportunities through effective management of group rates and availability.
  • Prepare contracts, proposals, and other necessary documentation for group bookings.
  • Maintain strong relationships with existing clients while actively pursuing new business opportunities.
  • Handle any issues or changes promptly, ensuring client satisfaction at all times.

Requirements:

  • Previous experience in a similar role within hospitality is essential and with excellent Group Reservations knowledge ideally within London market.
  • Exceptional communication skills, both written and verbal, with proficiency in English.
  • A keen eye for detail and the ability to manage multiple tasks effectively under pressure.
  • A customer-focused approach with a commitment to providing outstanding service.
  • Must have Cloud experience
  • Immediately available with the right to work in the UK (no sponsorship provided)

Sound like the role for you? Then we would like to hear from you

Click Apply Now and one of the team will in touch to discuss this Group Reservations Executive role in the London area

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.


Consultant: Helen Davies
Job Number: GRPLONRES
Job Role: Group Reservations Executive
Location: London

Platinum Recruitment is acting as an Employment Business in relation to this vacancy.

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