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Security Officer

3 months ago

Cheltenham, United Kingdom Abm Full time

JOB TITLE: SECURITY OFFICER

LOCATION: Regent Arcade Shopping Centre, Cheltenham.

PAY RATE: £ per hour.

SHIFT PATTERN: 3 on 3 off, 12 hours per week

ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.

KEY RESPONSIBILITIES

To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions. Be professional, pleasant, friendly, courteous, and helpful always. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Liaising with site control room proactively reacting to incidents Help third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business. – Core tasks are as above, although this list is not exhaustive.

REQUIRED SKILLS AND EXPERIENCE

Have knowledge of Assignment Instructions (AI’s) Excellent written and verbal communication skills Customer/Client focused. Must be able to work under pressure. Basic computer literacy required.

ESSENTIAL

SIA Guarding or Door Supervisor license. SIA CCTV license or the willingness to work towards.

BENEFITS

Full uniform supplied. Paid holidays Pension plan On-going training Progression opportunities Employee Benefit Scheme’s

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.