macOS Specialist

Found in: Talent UK C2 - 1 week ago


Hinxton, United Kingdom Embl-Ebi Full time

Your role

In this role you will:

Manage and support Apple devices (macOS/iOS/iPadOS). Administration of Jamf Pro and Jamf Protect. Administration of support management tools such as Munki and AutoPkg. Root cause analysis of hardware and software-related issues on user devices. Documenting technical and administrative procedures and policies. Working closely with suppliers. Working closely with specialists, contributing to team projects and performing duties assigned by the IT Support Coordinator to ensure the whole team's success. Administration and support of desktop services (printing, Wifi, desk phones) and cloud applications (Google Workspace, Office365, Slack).

Closing date: 28 April 2024

Contract duration: 3 years (renewable upto 9 years)

Grading: Grade 5 - 6 (monthly salary starting at £3,090 - £3,456 after tax) plus other paid benefits depending on personal circumstances

Reference number: EBI02229

Related

You have

A degree in Information Technology or a related field (or equivalent experience). Jamf Pro certification, ideally Jamf 300 or Jamf 200 (with experience). Experience with directory services such as Active Directory and/or LDAP. Experience and knowledge of software package deployment tools such as Munki and AutoPkg. Experience supporting Windows and Ubuntu devices. Skills in Perl, Python or shell scripting. Knowledge of Google Workspace and Office365. Good understanding and knowledge of networks and security.  Familiarity with IT Service Management Excellent interpersonal skills A service-oriented mindset

You will have previous experience in similar roles, with a working knowledge and interest in technologies and the IT industry.



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