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Contract Manager

4 months ago

Manchester, United Kingdom Co-op Full time

We’re looking for a Contract Manager to join us and help us to effectively manage and optimise some of our major business relationships. Our Co-op technology team have embarked on selective outsourcing of key services to 3rd parties, and you’ll play a key role in making sure that we continue to drive contractually committed value from these relationships, as well as identifying and delivering new opportunities.

In this role you’ll be part of a dynamic team, taking ownership of multiple contracts supplied by BT and TCS, with an annual value of £46M. We’ll look to you to improve effectiveness and deliver value for money, whilst managing the performance and cost of our contracts. If you can bring us the skills and experience we need, you’ll have the opportunity to make a huge impact, allowing us to get the best value for money and reinvest for our members, customers, and communities.

What you’ll do

• Take ownership of large managed service agreements, worth £46M annually, and make sure suppliers are performing and compliant with all aspects of contracts
• Work with service users to understand and measure commercial performance, helping to drive efficiency, innovation, and value for money whilst reporting and highlighting any commercial issues or risks
• Evaluate, measure and report on commercial performance through a supplier relationship framework
• Build relationships and work closely with internal partners to identify new opportunities

This role would suit people who have

• Strong experience of managing complex outsource relationships
• Excellent negotiation skills
• The ability to manage dynamic, conflicting priorities from multiple partners internally and externally
• Excellent relationship and engagement skills, and able to confidently challenge and influence up to a senior level

Why Co-op? 

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

An annual bonus (based on personal and business performance) 28 days holiday (rising to 32 with service) plus bank holidays  A pension with up to 10% employer contributions Private healthcare  Access to a subsidised onsite gym (at our Manchester HQ) Coaching and training to support your career development Wagestream app – giving you access to a percentage of your pay as you earn YuLife app – rewarding you for exercising with discounts and vouchers for your favourite brands

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. 

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

Please note that we may close applications for this role early.