Complex Care

3 days ago

Shrewsbury, United Kingdom Livability Full time

Are you the candidate we are looking for? At Livability York House Shrewsbury we are recruiting for Complex Care Night Enabling Support Workers.


We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce.

We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Livability strives to be Open, Enabling, Inclusive and Courageous in all that we do.

Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.

About the role

As a Night Enabling Support Worker it will be your role to provide support and encouragement, by taking direction from both the person supported and the person centred support plan.

You will be required to maintain accurate records while at work in line with the service requirements. You may also be required to administer personal care and medication.

  • Minimum of 2 years of experience working in complex care.
  • NVQ Level 3 in Health and Social Care or working towards.
  • Strong understanding of person-centred care and co-production principles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Reliable, compassionate, and dedicated to improving the lives of individuals with complex needs.
  • Flexibility to work various shifts, including weekends and holidays.

York House, Shrewsbury, is one of 35 registered care homes run by Livability, the disability charity that connects people with their communities.

Livability’s homes in England deliver residential support and nursing care for physically or intellectually disabled people. We are committed to creating caring communities that promote inclusion and wellbeing for the people we support. We combine enabling support with a vibrant home life, and maximise opportunities for residents to enjoy a full and independent life.

Benefits of working at Livability

At Livability, we know that our workers are our greatest asset. We’re proud to have some of the best and most committed staff in the sector and we want to attract more people like you to work with Livability. We’re now offering even more great benefits to reward the work of our wonderful staff in adult care:


  • Welcome to Livability bonus of £500 on completion of a successful probation (terms apply).
  • Happy Birthday to you As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement.
  • Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher.
  • We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role.
  • Excellent training package provided for all staff.
  • Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years.
  • Pension Scheme.
  • Access to our employee assistance program.


Livability is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Livability.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Livability is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Livability is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.


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