Night Team Member

3 weeks ago

Cumbria, United Kingdom YHA Full time

Night Team Member- YHA Ambleside

Permanent contract, 25-42.5 hours.

Full time role working 40 hours per week as standard but with flexibility available as needed.

£11.44 per hour (applies to all, including those under the age of 21)

Staff accommodation is available at a rate of £63.70 per week

Are you looking for a fun and varied job in hospitality? YHA Ambleside are looking for a Night Team Member to join their team Situated right on the shores of Windermere, this vibrant youth hostel offers an unbeatable location, stunning views, and facilities for families, groups, and solo travellers to enjoy. In the centre of the Lake District National Park and within walking distance of its charming village namesake, YHA Ambleside gives you easy access to prime walking, climbing and water sports.

As a Night Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

  • 10 nights free hostel stays per year for you and up to 3 friends or family
  • Access to YHA’s staff discount and cash back portal
  • Free YHA Membership each year
  • Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.

What will you be doing as a Night Team Member?

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

  • Ensuring the security of the hostel, making every guest feel safe and welcome
  • Working on reception, providing support to guests and preparing necessary reports
  • Regular inspections to maintain the highest standards of cleanliness and comfort
  • Carrying out cleaning duties, helping to prepare the breakfast service, and covering various tasks to ensure a seamless guest experience

What Skills and Experience do you need to be a Night Team Member?

Our Night Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.

To provide this service to our guests we are looking for the following qualities in our Night Team Members:

  • Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
  • Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
  • A food safety qualification would be beneficial (desirable)
  • Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

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