Friends of WSHFT Shop Assistant

2 weeks ago


Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

Job summary

To provide support for the daily operations of The friends of West Suffolk Hospital shop, assisting the Shop Manager and collaborating with the West Suffolk Foundation Trust retail volunteers.

Interviews will take place on 12th September 2024.

Main duties of the job

Assist the Shop Manager in delivering a high-quality retail service, ensuring all operational and financial standards are met. Provide daily support to Friends Shop and Trolley Services volunteers, ensuring smooth and efficient operations. Deputise for the Shop Manager during their absence, performing all necessary duties to ensure the continued operation of the shop. Collaborate with the Shop Manager to maintain effective stock control, including pricing and rotation procedures. Support the efficient operation of the Friends of West Suffolk Hospital Trolley Service and online shop.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job description

Job responsibilities

Please see job description for full details.

STAFF CAR PARKING

Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.

For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Person Specification

Education and qualifications

Essential

GCSE level 9 to 4 or equivalent required in Maths and English NVQ level 3 or equivalent

Experience and knowledge

Essential

Previous experience working in a retail or similar environment. Experience of handling money and keeping basic financial records Administration experience and keeping administrative records. Experience of providing customer service

Desirable

Experience of working alongside and supporting volunteers. Experience in merchandising/ window dressing

Skills and abilities

Essential

Communication skills, with the ability to relate to a wide range of people. Able to cope with emotional / distressed members of the public. Good IT knowledge in Word, excel, and Outlook. Good numeracy and literacy skills Good administration and organisational skills.

Desirable

Previous customer facing experience in difficult situations

Personal qualities

Essential

Flexible approach to working hours and duties. Able to work independently and as part of a team.

Desirable

Ability to cope with new and changing demands.

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