Pharmacy Technician

Job summary

Our mission in Redbridge is to strengthen, develop and support local general practice, to enable the delivery of high quality care to local people. We are in the very fortunate position where 4 of the 5 of the Primary Care Networks (PCNs) in Redbridge are working together as part of the Redbridge-wide GP federation Healthbridge Direct . This means we are able to build strong clinical teams within and across the PCNs. We are now at the very start of an exciting journey of building a team of over 100 additional clinical roles to support and enable the delivery of services within each of our 4 PCNs. We have a unique opportunity in Redbridge to create something special and we want you to be part of it. We have the infrastructure, the relationships and the potential to create a team that will make a significant difference to GP practices, to outcomes for local populations, and to individual lives for patients across Redbridge.

Main duties of the job

We are building teams within and across the PCNs to enable peer support and team working both within and across professions. We have a unique opportunity in Redbridge to create something special and we want you to be part of it. We have the infrastructure, the relationships and the potential to create a team that will make a significant difference to GP practices, to outcomes for local populations, and to individual lives for patients across Redbridge. Purpose of the role: Working as part of Loxford PCN to support the Clinical Pharmacist team to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes. The role will also include training and development to support the wider MDT team improving co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.

About us

Our mission in Redbridge is to strengthen, develop and support local general practice, to enable the delivery of high-quality care to local people. We are in the very fortunate position where 4 of the 5 of the Primary Care Networks (PCNs) in Redbridge are working together as part of the Redbridge-wide GP federation Healthbridge Direct. We are now at the very start of an exciting journey of building a team of over 100 additional clinical roles to support and enable the delivery of services within each of our 4 PCNs. We are building teams within and across the PCNs to enable peer support and team working both within and across professions. We have a unique opportunity in Redbridge to create something special and we want you to be part of it. We have the infrastructure, the relationships and the potential to create a team that will make a significant difference to GP practices, to outcomes for local populations, and to individual lives for patients across Redbridge

Job description

Job responsibilities

Job Title: PharmacyTechnician

Responsibleto: GPs and Practice Manager

Accountableto: Clinical Lead

Hours ofWork: Full Time/ Part Time

Pay : Band 5depending on experience Summary

Our missionin Redbridge is to strengthen, develop and support local general practice, toenable the delivery of high-quality care to local people. We are in the veryfortunate position where 4 of the 5 of the Primary Care Networks (PCNs) in Redbridgeare working together as part of the Redbridge-wide GP federation HealthbridgeDirect. This means we can build strong clinical teams within and across thePCNs. We are now at the very start of an exciting journey of building a team ofover 100 additional clinical roles to support and enable the delivery ofservices within each of our 4 PCNs. We are building teams within and across thePCNs to enable peer support and team working both within and acrossprofessions. We have a unique opportunity in Redbridge to create somethingspecial and we want you to be part of it. We have the infrastructure, therelationships and the potential to create a team that will make a significantdifference to GP practices, to outcomes for local populations, and toindividual lives for patients across Redbridge. Purpose of the role: Working aspart of Loxford PCN to support the Clinical Pharmacist team to ensure thedelivery of safe, effective and efficient systems for repeat prescribing,medicines optimisation, reducing medicines waste and maximising patientoutcomes. The role will also include training and development to support thewider MDT team improving co-ordination and effective pharmacy administrationwithin general practice, especially with relation to repeat prescribing systemsand processes. MAIN DUTIES To undertake medicines reconciliation in accordancewith practice protocols and to update patients medical records / prescribingaccordingly. To support the achievement of the prescribing Quality and OutcomesFramework targets and other clinical targets.

2 Workingwith the Clinical Pharmacists and wider MDT team to contribute to the reviewand development of repeat prescribing protocols / Standard Operating Proceduresto improve the efficiency and effectiveness of repeat prescribing systems. Toprovide advice to GPs, staff and patients in changes to prescribing to supportthe improvement of prescribing safety, quality and cost effectiveness. Toparticipate in medication audits. To assist in the appropriate monitoring andmanagement of prescribing budgets and to liaise with the medicines managementteam at the Redbridge CCG. To prepare evidence based resources and informationto support the implementation of rational cost-effective prescribing. Tosupport the PCNs Clinical Pharmacists to provide medication reviews, patientinformation leaflets, medicine awareness; and to undertake community visits asappropriate. To take a proactive approach to the safe handling ofprescriptions, including assessment of risk and making recommendations forimprovement. To respond to medication queries from patients and staff in aprofessional manner referring to the appropriate GP in accordance with practiceprotocols. To advise on the sourcing and safe management of medicines asappropriate. To assist in the submission of claims for personally administereddrugs as required. Be responsible for the organisation, planning and of ownworkload to meet set deadlines. Responsibility for administration Takingmessages and passing on information as appropriate. Computer data entry/data allocationand collation, processing and recording information in accordance with practiceprocedures. Initiating contact with and responding to requests from patients,other team members and associated healthcare professionals and providers.Patient services To provide medication review services to patients via clinicsfor PCN practices, domiciliary visits and in residential and nursing homes, andto deliver pharmaceutical care plans that maximise cost-effective prescribingand improve the quality of patient care. Support the CCG prescribing supportpharmacists with the appropriate monitoring and management of their prescribingbudgets. To prepare evidence based resources and information to support themedicine management team and all other relevant health professionals in theimplementation of rational cost effective prescribing. To help plan, develop andsupport the introduction of new working processes within MMP to optimise thequality of prescribing. Confidentiality In the course of seeking treatment, patientsentrust us with, or allow us to gather, sensitive information in relation totheir health and other matters. They do so in confidence and have the right toexpect that staff will respect their privacy and act appropriately; In theperformance of the duties outlined in this Job Description, the post-holder mayhave access to confidential information relating to patients and their carers,practice staff and other healthcare workers. They may also have access toinformation relating to the practice as a business organisation. All suchinformation from any source is to be regarded as strictly confidential.

Health &Safety The post-holder will assist in promoting and maintaining their own andothers health, safety and security as defined in the practice Health &Safety Policy, to include: Using personal security systems within the workplaceaccording to practice guidelines; Identifying the risks involved in workactivities and undertaking such activities in a way that manages those risks;Making effective use of training to update knowledge and skills; Usingappropriate infection control procedures, maintaining work areas in a tidy andsafe way and free from hazards; Reporting potential risks identified. Equalityand Diversity The post-holder will support the equality, diversity and rightsof patients, carers and colleagues, to include: Acting in a way that recognisesthe importance of peoples rights, interpreting them in a way that isconsistent with practice procedures and policies, and current legislation;Respecting the privacy, dignity, needs and beliefs of patients, carers andcolleagues; Personal/Professional Development In addition to maintainingcontinued education through attendance at any courses and/or study daysnecessary to ensure that professional development requirements are met, thepost-holder will participate in any training programme implemented by thepractice as part of this employment, such training to include: Participation inan annual individual performance review, annual Appraisal including takingresponsibility for maintaining a record of own personal and/or professionaldevelopment;

Person Specification

Qualifications

Essential

Academic/ Vocational qualifications Registered with the GPhC as a Pharmacy Technician Evidence of CPD

Desirable

Medicines reconciliation Certificate or equivalent

Experience

Essential

Experience of prescribing / clinical systems such as SystmOne, EMIS Web Excellent communication skills, both verbal and written Good IT skills Good organisational skills Ability to work under pressure in a busy environment Ability to work as part of a team Motivational & negotiation skills Time management skills. Ability to plan, prioritise and organise workload Continued commitment to improve skills and ability in new areas of work Self-motivated, able to work collaboratively and independently Understanding of clinical governance and risk management

Desirable

Recent previous experience within comparable role in General Practice Previous experience working within a patient facing role People management Teaching skills Knowledge of General Practice Awareness of Medicines Management agenda Knowledge of audit and research

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