Lead Cloud Engineer

2 months ago

Altrincham, United Kingdom Thermo Fisher Scientific Full time

Thermo Fisher is seeking a new colleague who is passionate about customer experience, is technologically savvy, and has a passion for the digitization of science. The vision of the Digital Science Business Unit is to make it easy for our scientific customers to generate value in their research, development, and manufacturing lab operations through digitalization.

Discover Impactful Work:

The , working with Services Managers, Consultants, Project Managers, and our Digital Transformation teams in Global Services, is responsible for coordinating a distributed team of highly specialized engineers to ensure our customers receive the support they deserve, with outstanding quality.

This is full time, permanent opportunity with 100% remote working within the UK.

A day in the Life:

Lead end-to-end availability and performance of key services and build automation to prevent problem recurrence. Automate response to all non-exceptional service conditions. Lead a team of Technical Operations Engineers on projects for users and be directly responsible for uptime and resilience. Hands-on leadership by example, mentor the team, and establish credibility through quality technical execution. Be available for critical issues on-call over evenings and weekends and to assist in customer outages. Build, follow, and enforce QMS, CAPA, Regulatory processes across all team members of the team. Design, maintain, and improve quality, performance, scalability, and availability of production Software as a Service (SaaS) environments in the Amazon Web Services cloud. Develop, automate, and implement standard methodologies for security, deployments, and disaster recovery. Design protection of Data at Rest and in transit and Network Perimeter controls. Proactively supervise services and respond to solve issues pertaining to AWS Cloud Infrastructure, System (Windows/LINUX/UNIX), Databases, Network, and SaaS applications. Automate, implement, test, and operate advanced security techniques in compliance with industry standard methodologies. Implement and handle automated network security, application security, auditing, and validation. Use attack tools to test for vulnerabilities. Research and gain a detailed knowledge of attack vectors that may be used to exploit software. Partner with Corporate Information Security (CIS) teams to share ideas and implement corporate requirements. Maintain processes, tools, and documentation in support of the customer environments. Find opportunities to implement automation and carry through on implementation. Plan and perform scheduled maintenance and product upgrades on SaaS applications on AWS. Deploy new versions of Digital Science software to customer systems on Cloud. Provide supporting input to Professional Services Solution Architects when required. Author and contribute to Infrastructure Documentation and Knowledgebase.

Keys to Success:

Education

Bachelor's degree in Computer Science or related field with strong broad, operational IT experience in a large company environment (or an equivalent combination of education and experience); Master’s degree preferred.

Requirements

Must have, or be eligible for, UK SC (Security Check) Clearance. Recent hands-on implementation of AWS infrastructure in a SaaS environment. GxP knowledge and experience following and developing a QMS highly preferred. Experience with VPN and Network troubleshooting and design is a plus.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

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