Admin Assistant

6 days ago


Rochdale, United Kingdom Pennine Care NHS FT Full time

Job summary

Working in a busy CAMHS department answering telephone queries and reception duties, and welcoming patients daily

Main duties of the job

Photocopying, scanning, printing, sending out letters, deal with incoming post, reception meeting and greeting and answering telephone queries

About us

We are a busy CAMHS department that covers the Heywood, Middleton and Rochdale footprint. No two days are the same. We accept referrals from schools and GP's.

We have free parking and a great canteen which is open for breakfast and lunch.

Job description

Job responsibilities

The main duties are working with another B2, answering the telephone, typing letters and spell checking them before printing and sending out. Scan and copy documents and upload to our electronic system Paris. Dealing with incoming post, speaking to other services GP's, A&E and Urgent Care Centre along with clinical staff and Consultants here at CAMHS. Reception duties include meeting and greeting patients and their parents/carer's, signing them in and letting clinical staff know that their appointment has arrived.

Person Specification

Experience

Essential

Qualifications or experience to NVQ II level. Highly Motivated pragmatic problem solving skills Experience within a health/social care setting. Effective communication (verbal and written) o Skills in order to communicate with all levels of the organisation. Able to handle sensitive information with utmost discretion. Good interpersonal skills in order to liaise effectively with people at all levels Able to work to deadlines and under pressure Able to work on own initiative without close supervision. Capable of prioritising and organising own workload Able to work as a member of a team. Excellent organisational skills Good time management. Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Desirable

NHS Experience ECDL Ability to demonstrate effective utilisation of resources Previous experience within mental health teams understanding of child and adolescent mental health issues
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