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Support Secretary

3 months ago

Cheshire, United Kingdom Countess Of Chester Hospital Full time

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.

Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation

Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviors.

We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.

As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.

Job overview

Working Part Time: 30 hours per week: 

You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service in order to deliver excellent secretarial support to the Department and Management Team, being accountable to the Team Leader and Assistant Service Manager.

You will be expected to work with minimal supervision, exercising independent judgement and using your own initiative. This position ensures an excellent level of Data Quality is maintained when dealing with confidential information in a sensitive manner. The role requires you to be aware of patients and staff members. 

Main duties of the job

To provide a comprehensive secretarial service to allocated clinicians, as directed by the Team Leader.As directed, arrange routine, urgent and fast track patient admissions/appointments by liaising with the patient, GPs, hospital co-ordinator, wards and other departments as necessary, keeping the team informed and ensuring patient notes and all necessary correspondence is available for the admission/appointment.To undertake audio transcription of clinic and miscellaneous digital dictation as required by the Team Leader, ensuring all correspondence is checked by the author and signed off from Medisec before distribution.To maintain proficiency and accuracy in the use of medical terminology.To ensure test results are passed to Consultant’s for review in a timely manner.To ensure referrals are passed to Consultant’s for grading in a timely manner.You will work effectively with all members of the team, devising, utilising and maintaining shared systems.You will participate with all correspondence, telephone and personal enquiries relating to the service and assist others within the team as the need arises.

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