Guest Service Assistant

4 weeks ago

Dumfries, United Kingdom Splendid Hospitality Group Full time

Job Description

Our four-star boutique property is looking for a Part-time Night Porter to join our close-knit team to provide overnight support for the departmental operations and act as a point of contact for guests during the night.

You will be an approachable and friendly people person with the willingness to support and maintain a close relationship with the guests throughout their stay.

This role is a multi-tasking role, and you will be required to be adaptable to ensure that the needs of the guests are always met.

What We Offer

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

• Free meals on duty
• Free parking
• Apprenticeship programmes available
• Learning and development opportunities available through our leadership development programmes
• Heavily discounted hotel stays and food & beverage discounts
• Uniform provided
• 24/7 employee assistance programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid.
• Life assurance
• 28 holiday days (pro rata for part time)
• Automatic enrolment into a workplace pension scheme

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