Administrator

1 month ago

Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

Job summary

We are looking for a well organised and motivated individual to join our team with excellent people skills. We would like you to have a welcoming and positive approach to our patients and be a reliable member of the team. You must possess good communication skills and demonstrate an ability to organise your workload. You need to be flexible and be able to adapt to the changing needs of the Service. Experience in an administrative role will be required.

Please only apply if you have the necessary administrative experience detailed in the job description.

Main duties of the job

Duties of the job role will include, but are not limited to, covering reception, answering the telephone, diary management and data entry. You may also be required to assist the Office Manager with tasks such as minute taking, typing of minutes, collation of data and updating of spreadsheets so experience of Microsoft Office, particularly Word and Excel is required. In addition, you will be required to update the Service's electronic records system (R4+) for which training will be given if required, inputting information in an accurate and timely manner which may include entering referrals and updating patient records. You will also be required to assist with the transportation of paperwork to outside organisations relating to the Mobile Service and Epidemiology. You will be required to be flexible in your approach to work and on occasion you will be required to work across our three community clinic settings which are based at Pennfields, Pendeford and Parkfields.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

Job description

Job responsibilities

Responsibility for ensuring the efficient day to day running of a Dental clinic in relation to administrative, clerical and reception duties.

Ability to manage work without direct supervision on a day-to-day basis. To plan and organize workload and prioritize in order to meet deadlines.

To have responsibility for maintaining and updating patients records using a dental software system (R4+)

Provision of clerical support for Clinical staff based at Dental Clinics, particularly in relation to paperwork associated with provision of dental services from a mobile dental unit.

To complete all data required for contract monitoring.

To arrange appointments using dental knowledge to assess patient needs and allow appropriate time required for the clinician. Training will be provided in this area.

To ensure recalls are sent at monthly intervals.

To triage patients using a set triage procedure. To use base level theoretical knowledge of dental service to determine the appropriate course of action and provide basic clinical advice when necessary following the Services triage procedure, and to know when to seek advice from a dental nurse or clinician.

To utilize interpersonal skills & tact where there are barriers to understanding to determine patients clinical need and prioritize their booking.

To be able to respond appropriately to patients with challenging behavior / extreme dental anxiety, which may result in unusual behavior.

Ability to receive complex and sensitive information from parents / carers and other clinical resources in relation to patients who have special needs, are medically compromised or have a communication barrier. To understand and maintain principles of confidentiality.

To be the first point of contact in dealing with patients (adults and children) who have special needs, are medically compromised or have a communication barrier.

To arrange, organize, co-ordinate and prepare for epidemiology surveys as required. Liaise with school administration staff and to arrange sessions convenient to both schools and clinic.

Responsibility for data entry of record sheets following dental epidemiology surveys.

To assist with the administration of surveys.

To receive and record transactions involving patients fees and banking money following the cash handling policy.

Monitor stock of stationary and order as required.

To receive and advise expected and unexpected callers in person or on the telephone.

To distribute and collect post internally, and to send and record of external post.Participation in induction programme for new starters within Dental Service providing advice, demonstrating best practice and workplace routines.

To participate in Clinical Governance and Clinical Audit arrangements.

To take part in mandatory training sessions, and present evidence at yearly appraisals in line with the KSF for their role.

To wear a staff uniform and Identification badge.

Person Specification

Experience

Essential

Administration Experience Customer Service Good communicator Experience of using Microsoft Office (Word and Excel) Ability to travel between clinics and work out of different sites

Desirable

Experience working in a dental environment Experience of Experience of minute taking/typing minutes

Qualifications

Essential

Good standard of general education

Desirable

Business Administration Level 2 or above

  • Administrator

    7 months ago

    Wolverhampton, United Kingdom Connells Group Full time

    At **Connells**, We're looking for a highly motivated **Branch Administrator (Part Time Flexible) **to support our fantastic team in branch in **Wolverhampton**. As our **Branch Administrator **you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. **Part Time - 20...

  • Administrator

    6 months ago

    Wolverhampton, United Kingdom Woden Road Surgery Full time

    Enthusiastic and motivated administrator required for a busy Doctors surgery. The ideal applicant will possess excellent communication and customer service skills. The position is part time ( 20 hours per week) but the applicant must be flexible and be able to cover for absent colleagues during holiday and sick leave. **Job Types**: Part-time,...

  • Administrator

    6 months ago

    Wolverhampton, United Kingdom Four Squared Recruitment Full time

    This business are looking for an administrator to join their clerical team on a temporary basis to cover a high volume of workload within the business. This will be a full time position based at their office's in Wolverhampton. Some of the duties involved in this role will include; - Data entry - Producing reports - Scanning - Supporting with projects -...

  • Administrator

    7 months ago

    Wolverhampton, United Kingdom Owen Payne Care Services Full time

    Owen Payne Care Services are seeking an administrator who can mainly take minutes at Park Lodge Wolverhampton looking for immediate start. - **Skills**:_ - Good phone voice - Knowledge of administrative procedures and basic office management principles - Ability to type accurately and efficiently - **Responsibilities**:_ - Experience with taking meeting...

  • Business Administrator

    7 months ago

    Wolverhampton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 329518**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share,...

  • Business Administrator

    7 months ago

    Wolverhampton, United Kingdom Ministry of Justice Full time

    Salary 1 - £25,752 - £27,116 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - West Midlands City/Town 1 - Wolverhampton Building/Site 1 - HMP BRINSFORD WOLVERHAMPTON, WV10 7PY Grade 1 - AO Organisation Grade for HMPPS 1 - Band 3 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share,...

  • Business Administrator

    6 months ago

    Wolverhampton, United Kingdom Ministry of Justice Full time

    Salary - £25,752 - £27,116 Number of jobs available - 1 Detail of reserve list - 12 Months Region - West Midlands City/Town - Wolverhampton Building/Site - HMP BRINSFORD WOLVERHAMPTON, WV10 7PY Grade - AO Organisation Grade for HMPPS - Band 3 Post Type - Permanent Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working,...

  • Senior Administrator

    2 months ago

    Wolverhampton, United Kingdom CV-Library Full time

    Senior Administrator position based in Wolverhampton working for a renewable energy organisation. This will be reporting into the Directors and Managers, alongside leading the training administration function. Client Details The client is a an industry leading renewable energy business based in Wolverhampton seeking an experienced and skilled Senior...

  • Administrator

    7 months ago

    Wolverhampton, United Kingdom Jam Staffing Solutions LTD Full time

    **Administrator Responsibilities**: - Answering incoming calls - Cooking and conducting Taste panels daily - Booking in lab samples - Completing exports on portal - Filing/printing production paperwork **Administrator Details**: - Salary: £10.42 per hour - Working Hours: 9:00am to 16:30pm - Monday to Friday - Location: Wolverhampton (WV10) - Duration:...

  • Administrator

    6 months ago

    Wolverhampton, United Kingdom Thompson AVC Full time

    We are seeking a professional senior administrator with an eye for detail and a passion for hitting timely deadlines. You will be working within our dedicated helpdesk facility who are responsible for scheduling planned maintenance and fault call outs throughout our diverse nationwide clients. As senior administrator you will be working in a supervisory...

  • Administrator

    6 months ago

    Wolverhampton, United Kingdom Source Appointments Ltd Full time

    THE COMPANY A small and growing business based in Wolverhampton are looking for an experienced Administrator for a permanent vacancy. The company are in the financial services sector and experience of this sector would be an advantage although not essential. THE ROLE You will work in a small office reporting to the company Directors. You will manage your...

  • Administrator

    7 months ago

    Wolverhampton, United Kingdom Owen Payne Care Services Full time

    Owen Payne Care Services are seeking an administrator who can mainly take minutes at a care facility in Wolverhampton - **Skills**:_ - Good phone voice - Knowledge of administrative procedures and basic office management principles - Ability to type accurately and efficiently - **Responsibilities**:_ - Experience with taking meeting minutes - Greeting...

  • Administrator

    6 months ago

    Wolverhampton, United Kingdom McCarthy Stone Full time

    McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role in our **Thornycroft **development in** Tettenhall, West Midlands **to help to enrich the lives of our homeowners! **Salary: £11.44** per hour **Hours: 15 hours per week, **all year round, **Monday to Friday** McCarthy Stone have a wealth of...

  • Administrator

    8 months ago

    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Provide additional administrative support to business areas where needed.

  • Administrator

    7 months ago

    Wolverhampton, United Kingdom Veolia Full time

    **Salary**:£25,000 per annum plus Veolia benefits **Hours**:Monday - Friday 40 hours per week **Location**:1 Station Road, Four Ashes, Wolverhampton, WV10 7DG When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who...

  • Administrator

    7 months ago

    Wolverhampton, United Kingdom Energy Angels Group Ltd Full time

    Company Overview Angels Group are a rapidly expanding company and need individuals that will thrive in a fast-paced environment. Achieving targets and delivering outstanding service to our partners is critical. Angels Group is made up of several companies including Energy Angels, Digital Angels and Workspace Angels, with more new and exciting companies...

  • School Administrator

    6 days ago

    Wolverhampton, United Kingdom Aspire People Full time

    School Administrator Are you an experienced Administrator in the Wolverhampton area with a background working in a school environment or similar?Aspire People are currently recruiting for School Administrators to work in the Wolverhampton area.It is advantageous that applicants have some school administration experience and be proficient on SIMS.However,...

  • Office Administrator

    6 months ago

    Wolverhampton, United Kingdom Poolhall Recruitment Limited Full time

    Poolhall Recruitment are recruiting on behalf of our client in the Wolverhampton area for an office administrator. Our client is seeking well spoken and confident individuals with strong Microsoft Office ability to join their growing administration department. This is a full time permanent role & two years office administration experience is essential....

  • Sales Administrator

    6 months ago

    Wolverhampton, United Kingdom Pendragon Full time

    **Evans Halshaw** **Ford Wolverhampton** **Sales Administrator** **(Fixed term contract)** **A basic salary of £17,529 with pension, critical illness, life assurance, single health care, 23 days holiday (pro rata'd), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Do you have a passion for...

  • Sales Administrator

    7 months ago

    Wolverhampton, United Kingdom Interaction Recruitment Full time

    Interaction Recruitment are currently recruiting for a Sales Administrator for our client based in Wolverhampton. As a Sales Administrator you will need: - Strong interpersonal and communication skills. - Results orientated. - Positive, proactive attitude. - Concise and precise communicator. - Self-motivated, highly organised. - Results driven, coping...