Retail Deputy Manager

2 months ago

Haverhill, United Kingdom The Works Full time
RetailDeputyManager

18 hourcontract

Why TheWorks
We dont just sellproducts. We inspire reading learning creativity andplay.

You sell the paint that turnssomeone into an artist. You provide the book that unleashes aninner author. You supply the games that help bring familiestogether. You give someone the puzzle book that reconnects themwith a late family members memory.

You neverknow who someone will become. So with your passion and our productsyou will help ignite the spark within people allowing them tounleash their creativity find new passions hobbies or rekindle fondmemories.

The unseen possibilities are limitlessand it all starts with you.

Become aRetail Deputy Manager

As a Retail Deputy Manageryoull help keep your store running like clockwork working inpartnership with the Store Manager. Leading by example you willhelp your team unlock their potential by inspiring our customers toread learn create and play more through creating unforgettablemoments smiles on faces and products to go home with to craftmemories theyll cherish

Taking the helm whenthe Store Manager is unavailable youll captain the ship takingresponsibility for the team store standards customer experience andcommercial targets.

We recognise that our TeamLeaders/Deputy Managers are our future Store Managers and beyondSo well actively support your personal development and careerprogression.

Yourmission
  • Standin for the Store Managertaking responsibility for all metrics and the team if theyreaway
  • Foster a store atmosphere thats enjoyablewelcoming and inclusive.
  • Demonstrate progressin driving retail sales and achieving high performance across allkey performance indicators (KPIs)
  • Drive retailcommerciality like a boss Striving for fantastic sales and highperformance across all KPIs.
  • Its not all aboutnumbers. Your store will shine with excellent standards andimpeccable merchandising. From cleanliness to pricing youll makesure everything is pictureperfect.
  • Lead andcoach the team by working shouldertoshoulder to provide anoutstanding retail experience ensuring each customer is delightedand inspired. Utilise your product knowledge and charm to introduceadditional offerings.
  • Youll be a merchandisingmaster effortlessly placing products in both planogrammed andnonplanogrammed spaces. Youll soon be looking at a high SKU countlike your best game ofTetris
Skills /Behaviours that will set youapart
  • Genuine andAuthentic: Your positivity creativity and passionfor our brand and products shine through. Talking to people is yoursuperpower and customers cant resist your helpfulrecommendations
  • ResilientChampion: You can handle the fastpaced retailenvironment like a boss juggling busy days heavy deliveries andcustomers with ease. Youre the ultimate multitaskinghero
  • Stock ManagementGuru: You tackle the challenge of sorting pricingand merchandising deliveries like a pro Embrace the boxes; theyvegot nothing on you
Beinga great leader

Asa great leader with wonderful people skills youll create a teamthats more than just coworkers its ateam.

  • Inspire and motivate your teamin line with our employer brand values behaviours andpurpose.
  • Lead your team to reach theirpotential and steer your store to break records and get in thespotlight.
  • Work collaboratively with supportdepartments and peers. If somethings not quite right providequality constructive feedback so we can work as a team to get itright
  • But lets not forget about the mostimportant part your teams wellbeing and aspirations. Youll be theirbiggest supporter cheering them on. Youll have amazing everydayconversations with your team discussing everything from performanceto career aspirations and helping them getthere
Our PERKS really areThe Works
  • 25% Colleague Discount Plus exclusive DoubleDiscount days
  • MyWorks Access exclusive onlinediscounts across hundreds of retailers holidays utilities dealstech and more
  • Holiday 33 days including bank holidays. Plus your holidayallowance increases with longservice.
  • CanDoAcademy Grow your skills and career with instantaccess to further training and development in areas that interestyou.
  • WagestreamClaim early access to 50% of your wages as you earn them for whenlife happens
  • ShareScheme Unleash your inner Monopoly mogul and own apiece of The Works
  • 24/7 supportfor you and your family Through our partnership withRetail Trust Charity who provide an Employee Assistance Programmeand so much more
  • HealthcareCash Plan To support your everyday healthcarecosts.
  • And loadsmore Long service awards pension life assuranceCycle to Work scheme and optional charitygiving.

OurPurpose
To inspire reading learningcreativity and play making lives morefulfilled.

OurValues
We are Crafty We are Caring We areCando

WeListen. We Care

Each year we run ananonymous colleague engagement survey. This is so important for usto hear your feedback and suggestions. We want to know whats goinggreat and what needs a couple of tweaks to help make The Works thebest place youve ever worked Youll have opportunity to help giveus that direction.

PromotingDiversity Inclusion and Applying ReasonableAdjustments.

At The Works we are proud to havean inclusive culture where everyone truly feels able to bethemselves. Our roles are open to all including underrepresentedgroups such as ethnic minorities people with disabilities carers& members of the LGBTQ community (including those whoidentify as lesbian gay bi trans nonbinary or use anotherterm).

We are open to discussionsaround working hours and flexible working. And where possible welltry to support this. If you need reasonableadjustments for an interview you might attend with us let us knowin your application and well be happy tohelp

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