Care Coordinator

3 days ago

Bolton, United Kingdom Jewel Home Support Ltd Full time
About the Role

An Exciting opportunity has arisen for a Care Coordinator to join our Bolton office. You will be joining a strong, reliable and reactive team. This opportunity requires a friendly, motivated and empathetic individual with the right work ethic and attributes. A candidate with experience in care coordinating within the care industry is preferred. We will provide full induction and training to assist the Care Coordinator in their position.


Job Opportunity

Responsibilities Include:

  • Preparing weekly rotas for care staff
  • General office administration duties.
  • Maintaining regular telephone contact with carers and service users
  • Processing new service users and allocating care staff for visits
  • This post includes some evening and weekend on call cover which will be on a rota basis


Benefits:

  • Company events
  • Company pension
  • On-site parking
  • Sick pay


Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Essential Skills

Requirements:

  • Care Coordinating experience in the care industry - 1 year (required)
  • Care experience
  • Excellent communication and computer skills, written and verbal with professional telephone manner.
  • Caring, organised and highly motivated.
  • Able to work well under pressure, solving problems, hitting and exceeding targets.
  • Flexible, committed and reliable.

About Company

Jewel Home Support is one of the largest independent providers of care and support for people of Bolton and Surrounding areas in their own home.

This has been achieved with the addition to the team of two new managers who have the drive and ambition to take the company forward, seek out new territories to expand and take the company forward.

When people start to look for care at home for their loved one’s or for themselves, they want to be able to have the peace of mind that they are getting value for money and the right care at the time they require.

They need clear and direct communications to a system which makes starting care package as simple and as straightforward as possible, sometimes at a moment’s notice. People also need flexibility and choice, and they often need help as quickly as possible.

This is the approach we’ve taken at Jewel Home Support and it has proved to be a fundamental part of our success.

The way we deliver care is critical and important as this industry is very people oriented. All staff need to bring a winning combination of the right character and attitude. We train, monitor and supervise our staff closely and effectively.

What is important to Jewel Home Support is that we will only deliver the level of care that we would expect for our own friends and relatives. That’s the standard we set for ourselves and deliver to our customers.


DE&I

At Jewel Home Support we believe each person deserves equal opportunity.

Whatever background they may come from or what attributes they may possess, everyone deserves to be treated fairly.

This does not mean simply treating everyone the same.

Equality and diversity is all about promoting and accepting the things that distinguish us from others.

This is what an equality and diversity policy represent.

  • Jewel Home Support employees are entitled to a working environment which promotes dignity and respect to all.
  • No form of intimidation, bullying or harassment will be tolerated.
  • Jewel Home Support is committed to diversity and equality in the workplace.
  • Any breaches of our diversity and equality policy will be regarded as gross misconduct and could lead to disciplinary proceedings which could result in dismissal.
  • Further information can be found in employee’s handbook.
  • The policy is monitored and reviewed constantly.
  • Equality and Diversity will form part of our training programmes.
  • Ongoing monitoring will take place during appraisals, observations and employee meetings.

Our aim is for our clients and carers to be treated fairly by providing the very best quality of care.

At Jewel Home Support we are proud to serve clients from all walks of life. We want our staff to reflect this great diversity.

We encourage applications from people of all walks of life, representing different ethnic

groups and different beliefs.

Our recruitment team will select our carers solely based on their suitability and availability to be a carer.

All prospective employees must understand the complex needs of our clients and have passion, dedication and ability to be a carer.


Benefits

We offer part 16 - 25 hours per week or full time contracts 40 / 48 hours per week

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