Ward Clerk

Job overview

An exciting opportunity has arisen for a Project Support Administrator to join our Gastroenterology Team within East Suffolk North Essex Foundation Trust

Liver Surveillance Programme (LSP) – Project Support will support the hepatology team to fulfil the national requirement for a robust Liver Surveillance registry.

The EoE Cancer Alliances have worked collaboratively with Eclipse and the NHS Cancer Programme National Team to create a live interactive database to support the

LSP across the EoE Region by creating additional functionality into Eclipse database to:

Improve the efficiency of attendance to appropriate LSP by providing reminders to patients. Integrate imaging and pathology results. Create a bespoke EoE protected service enabling clinicians to enter data into the standardised platform. Enable a ‘live’ audit and research in an IG compliant manner

Main duties of the job

To identify patients that should be on the LSP that are not currently listed, including those that have failed to attend and / or are lost to follow-up. To populate the mandatory field template in relation to the Eclipse portal to ensure the named patient has been added to the portal with all relevant details. To work with the hepatobiliary service to ensure all patients that should be listed on the LSP registry are added appropriately. Ability to access local hospital patient administration systems and data to identify appropriate patients. To add newly identified patients to LSP as identified by the local service. To contact patients that are lost to follow-up or disengaged with LSP and support them back into the surveillance programme.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Qualifications

Essential criteria

GCSE grade 5/C or equivalent in English and Maths NVQ level 3 in administration/secretarial or equivalent

Experience

Essential criteria

Previous administrative role Working collaboratively as part of a team Advanced IT Systems including - Microsoft Office Experience of communicating with a range of people both within and external to the organisation Experience of dealing with non-routine administrative matters

Desirable criteria

NHS experience Experience within relevant work area Experience of working with members of the public Supervision/co-ordination of other team members

Knowledge

Essential criteria

Confidentiality and Data Protection Customer service NHS Knowledge of relevant work area and specialist terminology

Skills

Essential criteria

Advanced keyboard skills Excellent communication skills (written and verbal) to deal with complex or sensitive information Ability to deal appropriately with sensitive and confidential information Ability to work well in a team Good attention to detail and accuracy Able to plan and prioritise effectively and work within defined deadlines

Desirable criteria

Able to manage unpredictable workload

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