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Complex Support Worker

4 months ago

Carlisle, United Kingdom Turning Point Full time

Job Introduction

Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support? 

If you have answered a big YES to these questions we would love to hear from you.

At Turning Point, we support people with Learning Disabilities across England. 

As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.

Where will I be working?

You will be working at our Manor Road service in Carlisle.

You will form part of a team, providing 24 hour support to one our services users, with complex needs, learning disability and physical disability. 

The Support Worker role is varied and the team is committed to enabling people to live a full life. The nature of people’s needs can extend to fully supporting people with all aspects of daily living; personal care, cooking, medication, cleaning and budgeting, to enabling people to go shopping, access employment and education, attending regular social events, with the people we support encouraged to try new experiences. We tailor our services to enable people to be as independent as possible.

Staff will empower people to have a wide range of experiences and to get the best out of all that they do to enjoy life.

We use a digital social care record system, to support daily recording, which will make your day-to-day tasks easier and allows you to spend more time with the People We Support.

Training and Development

We offer training to all those who want to develop their skills and competencies not just in the care sector but in other areas too.

Level 2 and 3 Lead Adult Care Worker Level 3 Operational Team Leader

Please note training will be offered after your probation period ends which is 6 months. Once you begin your training with us you will have your own coach who will support you through your programme.

Shift Patterns

This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00am to 2:00/3:00pm and 2:00/3:00 pm to 9:00/10:00pm, sleep ins or waking nights, some weekends.

Please note that the shifts may vary.

Average potential earnings are £24,814 based on 37 hours.

*Potential average earnings are a culmination of colleagues working additional shifts and where applicable sleep ins**

** sleep ins are not required in all services

***not all colleagues will work overtime and therefore potential earnings will differ

Role Responsibility

What will I be doing?  

This is a hands-on job in which no two days are the same. Your duties will include:

promoting the independence of people we support supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday arranging activities in the home and in the local community developing residents' life skills and personal interests helping residents stay safe and healthy assisting with personal care needs manual handling supporting people with medication  ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.

The Ideal Candidate

What skills and qualities do I need to have?

passionate, caring and enthusiastic Previous experience with complex needs, in a support worker or care role flexible, patient and non-judgemental a great team player with lots of energy able to demonstrate good communication skills able to complete the physical aspects of the role such as manual handling where needed

About us

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days’ paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us

Turning Point