Neighborhood Officer

3 months ago


Coventry, United Kingdom Blue Arrow Full time

We are currently seeking a Neighbourhood officer to:

  • Oversee tenancy management and estate issues.
  • Dealing with Anti-Social behaviour from minor reports to serious cases, and actively be involved in multi - agency work to resolve issues.
  • Dealing with sensitive safeguarding matters
  • Carrying our regular block and estate inspections.
  • Involvement in the management of new build properties for all tenancy management issues.
  • Conducting tenancy reviews for all properties within the allocated patch
  • Reviewing service charges and depreciation


As Neighbourhood Officer, you will need to have:

  • Ability to carry out interviews to discuss sensitive customer issues
  • Excellent I.T Skills
  • Ability to develop successful professional relationships with partners to achieve positive outcomes
  • Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service
  • Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict
  • Highly self-motivated, able to act with integrity and show drive and enthusiasm
  • Current clean driving licence and access to a car

This is Temporary for minimum of 3 months. Working Monday to Friday 37 hours per week.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.