Team Leader

4 weeks ago

Cumbria, United Kingdom Victim Support Full time

Team Leader - IDVA

We have a rare opportunity for a Team Leader for our Turning the Spotlight Perpetrator Service in Cumbria, working 37.5 hours a week to cover maternity leave until March 2025. 

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

County/Borough Cumbria Office location Home based Full time/Part time Full time Hours per week 37.5 Work schedule Monday - Friday Basic Salary £31,110 per annum Allowances Home Working,Travel expenses Contract type Fixed Term DBS required? Yes End date (if fixed term) 31/03/25 Police vetting required? Yes Closing Date 26/05/2024 Ref No 5558

What we offer:  

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working  28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays  An extra day off for your birthday  Pension with 5% employer contribution  Enhanced sick pay allowances, maternity & paternity payments  High Street, retail, holiday, entertainment & leisure discounts  Access to our financial wellbeing hub & salary deducted finance  Employee assistance programme & wellbeing support  Ongoing training & support with opportunities for career development & progression

About the role

This tole is based in Cumbria. Turning the Spotlight is a busy service supporting families experiencing domestic abuse including perpetrators. You will manage case workers and facilitators in our dedicated healthy relationships programme. 

 As a Team Leader you will:

provide leadership, advice and guidance to your team  monitor the progress & quality of support delivered to service users  develop your team, addressing any individual development/performance needs, setting both individual & team objectives & undertaking annual appraisals  provide safeguarding advice & guidance as required  promote effective communication channels including coordinating & facilitating regular team meetings, sharing feedback & highlighting best practice manage external project specific work & relationships as required

You will need:

Experience of managing & supporting a team; including performance management, one to ones and staff development Experience of supporting victims and vulnerable people  Knowledge of confidentiality and data protection requirements  To be able to work without direct supervision, prioritising effectively to deal with competing demands  Good communication, negotiation & advisory skills, both written & verbal when interacting with a range of agencies & individuals  Experience of delivering behaviour change programmes to perpetrators of domestic abuse & those at risk of becoming perpetrators

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