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Programme Executive

3 months ago

London, United Kingdom London and Partners Full time
DescriptionPurpose of role 
Working closely with the Operations team and wider Account Management team to support planning and delivery of programme events and international trade missions for scaleups expanding into new international markets. You will support the Senior Programme Manager  with all aspects of planning our international trade missions, and work closely with the Programme Manager (Events) to deliver key programme events and immersion activities.

Key Tasks
  • Support the Senior Programme Manager - Missions in the execution of international trade missions from start to finish. Working with relevant Senior Trade Managers and Trade Managers to execute top quality mission visits for our high growth companies. 
  • Ensure that all Eventbrites for mission promotion are curated and promoted in good time.  
  • Ensure that correspondence to the companies is prompt, updating them on timeframes, deadlines, and anything relevant to the delivery of the mission.
  • Support the delivery of pre-mission briefings, ensuring that all invites are sent in good time, partners are involved, engaging speakers secured and the venues are sourced and booked.
  • Organise in-market networking events including sourcing venues, arranging catering and managing invoicing.
  • Schedule trade mission project debriefs and capture all feedback from the project team to facilitate analysis of our trade missions and continuous improvement.
  • Ensure all trade mission activity is compliant with London & Partners processes and that processes are followed from start to finish, demonstrating transparency and any audit requirements.
  • Support the delivery of large-scale events including our flagship cohort launches that take place three times per year.
  • Curate and deliver immersion activities for the cohort to include immersion weeks showcasing emerging markets and one-day visits to Europe. 
  • Maintain digital platforms used to support the operational execution of the Programme such as DocuSign, Eventbrite, Zoom, Salesforce and other platforms or applications.
  • Support with collection and collation of data and feedback to evaluate and enhance the support provided across the Programme.
  • Working closely with the compliance team to maintain records as per grant guidelines including data collection for client activities, project reporting and feedback collection and collation.
  • Deliver ad hoc operational and administrative support for the wider team.
  • Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams. 
 Key relationships:  
  • Head of Operations 
  • Senior Programme Manager
  • Programme Manager (Events)
  • Senior Trade Managers and Trade Managers

You’ll have/bringKnowledge & Experience 
  • Excellent written and verbal communication skills 
  • Creative ability to devise engaging communication strategies 
  • Experience of project-based work 
  • Ability to interact with a diverse range of stakeholders. 
  • Process driven with ability to work independently 
  • Proficiency with Microsoft Office 
  • Experience of CRM systems such as Salesforce and other digital platforms including Eventbrite, Zoom and Microsoft Teams is highly beneficial. 
  • An interest in economic development in London and an ability to pick up new subject areas quickly. 
  • Experience of working with SMEs and/ or startups would be valuable. 
 Personal style and behaviour 
  • Effectively contributes creative and innovative solutions to projects and objectives.  
  • Adopts an agile approach and remains productive in ambiguous and fast changing environments.  
  • Helps foster collaboration, constructive dialogue and builds trust with peers.  
  • Adopts a learning mindset, using challenges and opportunities to improve team and personal performance.  
  • Through good self-awareness, is able to motivate oneself and seeks opportunities to develop to full potential. 
  • Able to clearly communicate when engaging with internal & external stakeholders, in a confident and articulate manner.  
  • Successfully delivers project tasks on time and to a high standard, using all available resources.  
  • Takes responsibility and ownership of project tasks, continuously aiming to improve own performance.  

You’ll Get
  • To join a fast paced, flexible and inclusive social enterprise
  • Hybrid working environment
  • 30 days’ holiday in addition to UK public holidays 
  • Excellent employer pension contribution and private medical health insurance
Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.   London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time.    We encourage applications from all sections of the community. 
London & Partners is the business growth and destination agency for London – it is our mission to create economic growth that is resilient, sustainable and inclusive.

Our work shines a global spotlight on London; we support the Mayor of London's priorities by promoting London internationally as a leading world city.