Head of Service

3 weeks ago

Sutton, United Kingdom London Borough of Sutton Full time

About the Role

Adult Social Care at the London Borough of Sutton have embarked on a transformation journey. Our objective is to ensure we build a stable workforce that delivers high quality support to improve outcomes for the people of Sutton.

We are looking for an inspirational leader to join our Senior Management team as Head of Service for Localities. This is a demanding and prestigious role in which you will hold lead responsibility for the service area to ensure the statutory responsibilities of the Council for the Care Act, Mental Capacity Act, and other legislative requirements are appropriately managed including joint responsibilities with external agencies.

As Head of Service, you will also provide strategic guidance across a range of disciplines including the ongoing care and support for older people, disabled people and people with mental health related needs. Your leadership, management and professional advice on all aspects of family support and care planning will support us in delivering a social care service that's in line with the legislation and standards governed by the Care Quality Commission. As Head of Service, you will also provide strategic guidance across a range of disciplines including the ongoing care and support for older people, disabled people and people with mental health related needs.

We are committed to developing an inclusive and diverse team of social care professionals and want you to be a part of a journey that empower adults in our community to live a fulfilled life, as independent as possible.


About Us

Adult Social Care is undergoing a significant transformation to address the rising demand for our services. We're implementing wide-ranging changes to improve care for adults and create positive working environments for our staff. We have new leaders and experienced managers who bring innovative ideas to the service and are driving meaningful changes throughout your service delivery. Our goal is to deliver exceptional care that enhances outcomes for our community whilst providing an inclusive, diverse and stable environment for staff to grow their career.

Locality Teams

There are four Locality teams currently in place, aligned to the four Primary Care Network (PCN) footprint - Wallington, Carshalton, Sutton & Cheam. These services for older people, people with physical and sensory disabilities and people with mental health related needs. Locality teams bring Social Workers together with NHS colleagues, supporting holistic, integrated working. 

For more information on our new operating model and teams

About You

Whilst the role can be challenging at times, with conflicting priorities, this role is also extremely rewarding. Your expertise should contain significant experience in leading and managing a multi-disciplinary team which includes social workers, team managers, occupational therapists and enabling independent officers, formerly known as assessment officers, combined with the experience of building productive partnerships with key stakeholders. In addition, we would expect you to hold:

Hold a Degree qualification in Social Care. Masters level is preferred. Substantial experience as a team manager in the delivery of adult social care services as a social care professional within a large and complex organisation.  Up to date knowledge and understanding of current affairs influencing local government, the social care sector and the NHS.  Experience of leading and managing multi-disciplinary teams through organisational and cultural change and delivering outcomes that require collaborative approaches. Knowledge of financial and budgetary management. Be an extraordinary leader with a track record of strengthening the delivery of effective and sustainable social care services. Our Offer To You

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.

Employees have access to a wide range of benefits, some of which include:

Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) Flexi-time (Please note, this applies to roles at grades 1-9 only) Three volunteering days per year in Sutton Comprehensive learning and development programme Local and national discounts for shopping, eating out and leisure activities Interest free season ticket loans Local Government Pension Scheme Car parking scheme Bicycle loan facilities and cycle to work scheme Zip car scheme Free eye tests and contribution towards glasses Confidential wellbeing and counselling support Subsidised gym membership

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