Ecommerce Manager
4 months ago
About THG
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Life at THG Beauty
We’re home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Grow Gorgeous – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It’s an incredibly exciting time to be joining the team.
Why be an Ecommerce Manager at THG?
The Ecommerce Manager role is an exciting opportunity for an ambitious individual that can bring fresh and innovative thinking to the Ireland locale at LOOKFANTASTIC and play a key part in driving the region forward. The responsibility for the planning & delivery of ecommerce activations and performance for Ireland will sit with the Ecommerce Manager, and supported by the Head of Ecommerce, will rely on their ability to assess the market, be reactive to competitors and align marketing, trading and creative plans.
As an Ecommerce Manager you'll:
Identify new and innovative ways to drive traffic to the site as well as developing and improving traffic from existing channels, highlighting likeness and points of difference between .ie and .com.Monitor key site metrics including GP, Conversion Rate, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc.Use initiatives to drive brand awareness in the Irish market through campaigns, digital marketing channels, working closely with the brand comms planning team.Use analytics tools such a GA and ContentSquare, and our in-house reporting platforms to gain a strong understanding of the customer journey to optimise sales, measure performance & inform planning and activation strategy.Work with the Head of Ecommerce to develop and plan the regional strategy and trading calendars whilst working with the marketing teams on driving junior team execution.Work in synergy with marketing channel leads to identify new growth opportunities and ways in which to improve our brand reputation and presence & drive new customer acquisition at the lowest cost possible.What Skills and Experience Do I Need?
Commercially astute, ambitious and driven.Experience of managing budgets, trading calendars, sales forecasts and marketing channel traffic overviews.Data confidence – strong ability to analyse, manipulate and present data, using insights to inform actions.Manages their time efficiently, enjoys problem solving and finding effective yet scalable solutions.Experience of working in a fast-paced e-commerce environment.Strong communication skills; has worked as part of a wider team and has experience in managing and developing a junior team.Growth mindset - those able to think outside the box best suited to a growing region and agile environment with responsibility for key decision making.What’s in it for me?
Career Development
Access bespoke development programmes that have been designed and developed by our in-house L&D team.Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.Enhanced Leave
25 days annual leave plus bank holidays.Don’t want to work on your birthday? We don’t either Enjoy your day off on usEnhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave.Buy back up to 3 days each year.Unlock 2 days volunteer leave after 12-months.Wellbeing Support
Access face-to-face and virtual appointments with our in-house GP.Access our in-house CBT therapist.Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.Other Perks
Save up to 12% on the cost of personal tech through our salary sacrifice scheme.Up to 50% staff discount on THG brands.Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.Anniversary gifts when you hit 5 and 10 years of service.We are an equal opportunities employer.
We’re committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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