IT Support Engineer

2 weeks ago

Winsford, United Kingdom Advanced Medical Solutions Full time
About AMS

Who are Advanced Medical Solutions?

AMS is a world-leading independent developer and manufacturer of innovative tissue-healing technology, focused on quality outcomes for patients and value for payers. AMS has a wide range of surgical products including tissue adhesives, sutures, haemostats, internal fixation devices and internal sealants, which it markets under its brands LiquiBand®, RESORBA®, LiquiBandFix8®, LIQUIFIX™ and Seal-G®. AMS also supplies wound care dressings such as silver alginates, alginates and foams through its ActivHeal® brand as well as under white label. Since 2019, the Group has made five acquisitions: Sealantis, an Israeli developer of innovative internal sealants; Biomatlante, a French developer and manufacturer of surgical biomaterials, Raleigh, a leading UK coater and converter of woundcare and bio-diagnostics materials, AFS Medical, an Austrian specialist surgical business and Connexicon, an Irish tissue adhesives specialist.

AMS's products, manufactured in the UK, Germany, France, the Netherlands, the Czech Republic and Israel, are sold globally via a network of multinational or regional partners and distributors, as well as via AMS's own direct sales forces in the UK, Germany, Austria, the Czech Republic and Russia. The Group has R&D innovation hubs in the UK, Ireland, Germany, France and Israel. Established in 1991, the Group has more than 800 employees. For more information, please see www.admedsol.com

AMS provides equal employment opportunities for all applicants. We highly value and encourage diversity across our workforce meaning that no one will be discriminated against because of their gender, race, age, nationality, disability, or any other protected characteristic as prohibited by law.

Job Details
We are currently recruiting for an IT Support Engineer, to join us at our Plymouth Office or Winsford Office, who will provide 1st Line IT helpdesk support.

On a day-to-day basis, you'll be the first port of call for any IS requests. You'll be answering calls and queries from all employees, and resolving, or escalating when needed to. You'll be responsible for ensuring all our new employees are correctly set up across our systems, and ensuring they have the correct hardware to conduct their role.

This is a great opportunity for someone who has previous 1st line experience, perhaps in a busy helpdesk environment, who has the willingness to grow and develop within a global company. There will be opportunities to travel to other sites across Europe, and to further develop your technical skills.
Key responsibilities
What will this role involve?
  • Provide 1st line and some 2nd Line internal helpdesk support to users across all sites.
  • Respond to IT support queries in person, over the phone, email and video.
  • Respond to enquirers from users and help resolve any hardware/software problems.
  • Log all support issues on the helpdesk system.
  • Carry out daily systems checks.
  • Install PC updates and ensure standard builds are maintained.
  • Work to company defined SLA's & KPI's.
  • Travel to UK Head office and other AMS sites

What we're looking for?
  • Minimum 5 GCSE Grades (C and above) or equivalent, including Maths and English.
  • Flexible, pro-active approach with 'hands on' approach.
  • Excellent communications skills.
  • Basic understanding of PC hardware set-up.
  • Strong knowledge of Microsoft Office and Windows 10.
  • Windows Servers & Active directory.
  • Any exposure to Windows Server and Networking desirable.
Employment BasisFull Time Location CountryUnited Kingdom Location CityWinsford Applications Close Date30 Jun 2024

  • Senior Software Engineer

    4 weeks ago

    Winsford, United Kingdom Tact IT Full time

    If you're lacking progression and longing to become a Senior, this one is for you... The business is about to upgrade all its tech to the latest and best- a great opportunity to upskill and add to your set of skills! They create ERP systems that reduce costs for schools and county councils across the UK! What's in it for you? * £55,000 base...

  • Maintenance Engineer

    4 weeks ago

    Winsford, United Kingdom The Sterling Choice Full time

    Maintenance Engineer - Food Manufacturing Multi-Skilled Maintenance 4 on 4 off shift (days and nights - 12 hours) Overview This is a great opportunity for a maintenance engineer who is looking to move in to a rotating days and nights shift pattern with extended time off between shift rotations. One of the areas well know manufacturers are looking to...

  • Maintenance Engineer

    3 weeks ago

    Winsford, United Kingdom The Sterling Choice Full time

    Maintenance Engineer - Food ManufacturingMulti-Skilled Maintenance4 on 4 off shift (days and nights - 12 hours)OverviewThis is a great opportunity for a maintenance engineer who is looking to move in to a rotating days and nights shift pattern with extended time off between shift rotations. One of the areas well know manufacturers are looking to recruit a...

  • Maintenance Engineer

    3 weeks ago

    Winsford, United Kingdom The Sterling Choice Full time

    Maintenance Engineer - Food ManufacturingMulti-Skilled Maintenance4 on 4 off shift (days and nights - 12 hours)OverviewThis is a great opportunity for a maintenance engineer who is looking to move in to a rotating days and nights shift pattern with extended time off between shift rotations. One of the areas well know manufacturers are looking to recruit a...

  • Senior Software Engineer

    3 weeks ago

    Winsford, Cheshire, United Kingdom Tact IT Full time

    If you're lacking progression and longing to become a Senior, this one is for you... The business is about to upgrade all its tech to the latest and best- a great opportunity to upskill and add to your set of skills! They create ERP systems that reduce costs for schools and county councils across the UK! What's in it for you? * £55,000 base salary...

  • Project Engineer

    2 weeks ago

    Winsford, United Kingdom Cure Talent Full time

    Are you a Project Engineer with experience in the manufacturing industry? Cure Talent is excited to partner with a global Med-Tech organisation committed to transforming lives. Due to their exceptional continued growth, we have a brand-new opportunity for a Project Engineer to contribute the expansion, development and continuous improvement of their...

  • Project Engineer

    3 days ago

    Winsford, United Kingdom Cure Talent Full time

    Are you a Project Engineer with experience in the manufacturing industry? Cure Talent is excited to partner with a global Med-Tech organisation committed to transforming lives. Due to their exceptional continued growth, we have a brand-new opportunity for a Project Engineer to contribute the expansion, development and continuous improvement of their...

  • Senior Java Software Engineer

    1 month ago

    Winsford, United Kingdom Shift F5 Limited Full time

    Job Title**:Senior Java Software Engineer** **Salary**: £55,000 - £65,000 Industry: HealthTech **Job Description**: **Responsibilities**: - Implement software engineering principles such as object-oriented design and test-driven development - Create and maintain technical documentation - Provide technical assistance and support to the team -...

  • Project Engineer

    2 weeks ago

    Winsford, United Kingdom Cure Talent Full time

    Job DescriptionAre you a Project Engineer with experience in the manufacturing industry? Cure Talent is excited to partner with a global Med-Tech organisation committed to transforming lives. Due to their exceptional continued growth, we have a brand-new opportunity for a Project Engineer to contribute the expansion, development and continuous improvement of...

  • Senior Software Engineer

    3 weeks ago

    Winsford, Cheshire, United Kingdom Tact IT Full time

    If you're lacking progression and longing to become a Senior, this one is for you... The business is about to upgrade all its tech to the latest and best- a great opportunity to upskill and add to your set of skills! They create ERP systems that reduce costs for schools and county councils across the UK! What's in it for you? * £55,000 base salary *...

  • Electrical Maintenance Engineer

    1 week ago

    Winsford, United Kingdom GPW Recruitment Full time

    Our client, a leading manufacturing organisation in the packaging industry, are currently seeking a motivated and detail-oriented individual to join their team as an Electrical Maintenance Engineer. This is an exciting opportunity to contribute to the company's success and be a key player in team.Responsibilities:- Daily preventative maintenance activities...

  • Cyber Security Engineer

    2 weeks ago

    Winsford, United Kingdom Accessplc Full time

    Cyber Security Engineer – Winsford – Hybrid (2 days per week in the office) – Azure - £55kYou can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Are you a Cyber Security Engineer or Senior Cyber Security Analyst who is looking for an opportunity to learn and develop? Do you want to work...

  • Cyber Security Engineer

    4 weeks ago

    Winsford, United Kingdom Accessplc Full time

    Cyber Security Engineer – Winsford – Hybrid (2 days per week in the office) – Azure - £55kAre you a Cyber Security Engineer or Senior Cyber Security Analyst who is looking for an opportunity to learn and develop? Do you want to work in a fast paced environment where you can make a real impact? If this is you, read on as you could be ideal for this...

  • Cyber Security Engineer

    1 month ago

    Winsford, United Kingdom Accessplc Full time

    Cyber Security Engineer – Winsford – Hybrid (2 days per week in the office) – Azure - £55kAre you a Cyber Security Engineer or Senior Cyber Security Analyst who is looking for an opportunity to learn and develop? Do you want to work in a fast paced environment where you can make a real impact? If this is you, read on as you could be ideal for this...

  • Cyber Security Engineer

    1 month ago

    Winsford, United Kingdom Accessplc Full time

    Cyber Security Engineer – Winsford – Hybrid (2 days per week in the office) – Azure - £55kAre you a Cyber Security Engineer or Senior Cyber Security Analyst who is looking for an opportunity to learn and develop? Do you want to work in a fast paced environment where you can make a real impact? If this is you, read on as you could be ideal for this...

  • Cyber Security Engineer

    3 weeks ago

    Winsford, United Kingdom Accessplc Full time

    Cyber Security Engineer – Winsford – Hybrid (2 days per week in the office) – Azure - £55k Are you a Cyber Security Engineer or Senior Cyber Security Analyst who is looking for an opportunity to learn and develop? Do you want to work in a fast paced environment where you can make a real impact? If this is you, read on as you could be ideal for this...

  • Cyber Security Engineer

    2 weeks ago

    Winsford, United Kingdom Accessplc Full time

    Job DescriptionCyber Security Engineer – Winsford – Hybrid (2 days per week in the office) – Azure - £55kAre you a Cyber Security Engineer or Senior Cyber Security Analyst who is looking for an opportunity to learn and develop? Do you want to work in a fast paced environment where you can make a real impact? If this is you, read on as you could be...

  • Quality Engineer

    4 weeks ago

    Winsford, United Kingdom Emprego UK Full time

    About AMS **Who are Advanced Medical Solutions?** When we say we're a world leading independent developer and manufacturer of innovative and technologically advanced products for the global advanced wound care, wound closure and surgical markets, it's true. But we're much more than that... With over 800 employees across the globe, we pride ourselves on...

  • Lifts Engineer

    1 month ago

    Winsford, United Kingdom Huntech Ltd Full time

    **Location**: Cheshire **Brief Overview** This is a fantastic opportunity for a skilled and experienced Lift Engineer to work both commercial and domestic properties throughout the nation. **About our client** Market leader in the Lift industry providing all manner of Design, Install, and Support of all types of Lift systems. **About the Role**: -...

  • Engineer - Project Engineering

    2 days ago

    Winsford, Cheshire, United Kingdom Cure Talent Full time

    Job Description Are you a Project Engineer with experience in the manufacturing industry? Due to their exceptional continued growth, we have a brand-new opportunity for a Project Engineer to contribute the expansion, development and continuous improvement of their facilities and equipment around the world. The successful Project Engineer will be involved...