Account Manager

2 weeks ago

Stroud, United Kingdom Brook Street Full time

Customer Service / Account Management

Salary: £28,000

Location: Stroud

Mon - Fri (No Weekends)

About the Company

We believe that yesterday's cooking oils should become tomorrow's energy and that your business waste can be recycled into green energy to power festivals or simply help to support our National Grid.

Through our pioneering technology we are able to recover a waste product that previously went down the drain and turn it into a source of income for your business, while keeping your kitchen and waterways clean and efficient.

Role Summary/Scope

We are seeking a dynamic and self-motivated Customer Service Executive to join our team. You will be responsible for booking existing customers to oil collections/deliveries and supporting field sales teams in closing their deals with new customers. The successful candidate will have excellent communication skills, high levels of diligence, a target driven mentality, a good teamworking ethic, a positive attitude, and a track record of meeting customer expectations.

Key Responsibilities & Duties

You will be responsible for:

  • Making outbound calls to existing customers to take their cooking oil orders and book in waste collections for used cooking oil.
  • Building strong and lasting relationships with your assigned customers and ensuring their satisfaction and loyalty and retention.
  • Interacting with the telesales and field sales teams who prospect new customers, taking ownership of those new customers and onboarding them correctly.
  • Handling inbound calls from customers who have queries, complaints, or feedback about our products and services.
  • Monitoring sales email, web enquiries, and social media messages and responding to them in a timely and professional manner.
  • Interacting with depot managers and staff to coordinate deliveries, collections, and stock levels.
  • Updating customer records and order details on our CRM system to ensure prompt service and accurate invoicing.
  • Reporting on customer feedback, issues, and sales performance

Experience, Skills & Qualifications

  1. Excellent communication and interpersonal skills, both written and verbal.
  2. A friendly, positive, and customer-focused attitude.
  3. Proficient in Microsoft Office and CRM software is essential.
  4. A proactive and self-motivated approach to work.
  5. The ability to work under pressure and handle multiple tasks.
  6. The ability to work as part of a team and collaborate with other departments.
  7. Experience in customer service, sales, or telemarketing is preferred but not essential.

  • Management Accountant

    2 weeks ago

    Stroud, United Kingdom CareerBliss Full time

    Management Accountant OR Finance Manager (Education)Stroud37 hours per week£45k CircaYou will have experience of working in a finance driven environment and possess excellent people skills, attention to detail and risk awareness. Applicants with qualifications in Accountancy would be welcome, although this is not essential. Candidates with management...

  • Management Accountant

    2 weeks ago

    Stroud, United Kingdom LM RECRUITMENT SOLUTIONS LTD Full time

    Management Accountant OR Finance Manager (Education)Stroud37 hours per week£45k CircaYou will have experience of working in a finance driven environment and possess excellent people skills, attention to detail and risk awareness. Applicants with qualifications in Accountancy would be welcome, although this is not essential. Candidates with management...

  • Management Accountant

    2 weeks ago

    Stroud, United Kingdom LM RECRUITMENT SOLUTIONS LTD Full time

    Management Accountant OR Finance Manager (Education)Stroud37 hours per week£45k CircaYou will have experience of working in a finance driven environment and possess excellent people skills, attention to detail and risk awareness. Applicants with qualifications in Accountancy would be welcome, although this is not essential. Candidates with management...

  • Client Manager

    7 days ago

    Stroud, United Kingdom Trial Balance Consulting Full time

    Looking for a role in a market leading and highly progressive firm with unlimited opportunities for progression. This could be just the role for you... I’m working with a prestigious employer who are very well respected in the South West. The firm has an excellent reputation and employs some of the highest calibre practice specialists in the area. Due to...

  • Management Accountant

    3 days ago

    Stroud, Gloucestershire, United Kingdom LM RECRUITMENT SOLUTIONS LTD Full time

    Management Accountant OR Finance Manager (Education) Stroud 37 hours per week £45k Circa You will have experience of working in a finance driven environment and possess excellent people skills, attention to detail and risk awareness. Applicants with qualifications in Accountancy would be welcome, although this is not essential. Candidates with management...

  • Management Accountant

    2 days ago

    Stroud, Gloucestershire, United Kingdom LM RECRUITMENT SOLUTIONS LTD Full time

    Job Description Management Accountant OR Finance Manager (Education) Stroud 37 hours per week £45k Circa You will have experience of working in a finance driven environment and possess excellent people skills, attention to detail and risk awareness. Applicants with qualifications in Accountancy would be welcome, although this is not essential. Candidates...

  • Accounting Supervisor

    6 days ago

    Stroud, Gloucestershire, United Kingdom LM RECRUITMENT SOLUTIONS LTD Full time

    Management Accountant OR Finance Manager (Education) Stroud 37 hours per week £45k Circa You will have experience of working in a finance driven environment and possess excellent people skills, attention to detail and risk awareness. Applicants with qualifications in Accountancy would be welcome, although this is not essential. Candidates with management...

  • Accounting Supervisor

    6 days ago

    Stroud, Gloucestershire, United Kingdom LM RECRUITMENT SOLUTIONS LTD Full time

    Management Accountant OR Finance Manager (Education) Stroud 37 hours per week £45k Circa You will have experience of working in a finance driven environment and possess excellent people skills, attention to detail and risk awareness. Applicants with qualifications in Accountancy would be welcome, although this is not essential. Candidates with management...

  • Management Accountant

    2 weeks ago

    Stroud, Gloucestershire, United Kingdom LM RECRUITMENT SOLUTIONS LTD Full time

    Management Accountant OR Finance Manager (Education)Stroud37 hours per week£45k CircaYou will have experience of working in a finance driven environment and possess excellent people skills, attention to detail and risk awareness. Applicants with qualifications in Accountancy would be welcome, although this is not essential. Candidates with management...

  • Customer Account Manager Stroud

    2 weeks ago

    Stroud, United Kingdom Brook Street Full time

    Customer Account Manager Full time £28,000 per annum Location: Brimscombe Start date - ASAP You will be responsible for: Making outbound calls to existing customers to take their orders and book in waste collections. Building strong and lasting relationships with your assigned customers and ensuring their satisfaction and loyalty and...

  • Customer Account Manager Stroud

    1 week ago

    Stroud, United Kingdom Brook Street Full time

    Customer Account ManagerFull time £28,000 per annumLocation: BrimscombeStart date - ASAPYou will be responsible for:Making outbound calls to existing customers to take their orders and book in waste collections.Building strong and lasting relationships with your assigned customers and ensuring their satisfaction and loyalty and retention.Interacting with...

  • Customer Account Manager Stroud

    1 week ago

    Stroud, United Kingdom Brook Street Full time

    Customer Account ManagerFull time £28,000 per annumLocation: BrimscombeStart date - ASAPYou will be responsible for:Making outbound calls to existing customers to take their orders and book in waste collections.Building strong and lasting relationships with your assigned customers and ensuring their satisfaction and loyalty and retention.Interacting with...

  • Account Manager

    2 weeks ago

    Stroud, United Kingdom Brook Street Full time

    Customer Service / Account Management Salary: £28,000 Location: Stroud Mon - Fri (No Weekends) About the Company We believe that yesterday's cooking oils should become tomorrow's energy and that your business waste can be recycled into green energy to power festivals or simply help to support our National Grid. Through our pioneering...

  • Account Manager

    3 days ago

    Stroud, United Kingdom Brook Street Full time

    Customer Service / Account Management Salary: £28,000 Location: Stroud Mon - Fri (No Weekends) About the Company We believe that yesterday's cooking oils should become tomorrow's energy and that your business waste can be recycled into green energy to power festivals or simply help to support our National Grid. Through our pioneering...

  • Accounts Payable Assistant

    4 hours ago

    Stroud, United Kingdom Sheridan Maine South Full time

    “It’s all a process. The release. The courage. The unveiling. The growth. The awakeningLife.” Are you an experienced Accounts Payable Clerk?Have you managed the full cycle accounts payable process including payment runs? Do you have strong communication skills and the ability to tackle difficult queries? If so, I would love to hear from you.My clientis...

  • Account Manager

    1 week ago

    Stroud, United Kingdom Brook Street Full time

    Customer Service / Account ManagementSalary: £28,000Location: StroudMon - Fri (No Weekends)About the CompanyWe believe that yesterday's cooking oils should become tomorrow's energy and that your business waste can be recycled into green energy to power festivals or simply help to support our National Grid.Through our pioneering technology we are able to...

  • Account Manager

    4 days ago

    Stroud, United Kingdom Brook Street Full time

    Customer Service / Account ManagementSalary: £28,000Location: StroudMon - Fri (No Weekends)About the CompanyWe believe that yesterday's cooking oils should become tomorrow's energy and that your business waste can be recycled into green energy to power festivals or simply help to support our National Grid.Through our pioneering technology we are able to...

  • Client Manager

    2 weeks ago

    Stroud, Gloucestershire, United Kingdom Trial Balance Full time

    Looking for a role in a market leading and highly progressive firm with unlimited opportunities for progression. This could be just the role for you… I’m working with a prestigious employer who are very well respected in the South West. The firm has an excellent reputation and employs some of the highest calibre practice specialists in the area. Due to...

  • Accounts Manager

    3 weeks ago

    Stroud, Gloucestershire, United Kingdom Autograph Recruitment Full time

    Position: Full time, Permanent Autograph Recruitment are currently looking for a highly motivated and ambitious Client Manager to join them on a full time, permanent basis. This established Accountancy Practice are looking for a qualified (ACA or ACCA) experienced Client Manager to maintain and build on their current client relationships. Managing a...

  • Client Manager

    7 days ago

    Stroud, Gloucestershire, United Kingdom Trial Balance Consulting Full time

    Looking for a role in a market leading and highly progressive firm with unlimited opportunities for progression. This could be just the role for you... I'm working with a prestigious employer who are very well respected in the South West. The firm has an excellent reputation and employs some of the highest calibre practice specialists in the area. Due to the...