Sales Operations Executive

4 weeks ago

Wilmslow, United Kingdom Citation Ltd. Full time

The Role

Due to our continued growth, an opportunity has arisen for a Sales Operations Executive to join our Contact Centre Operations team. As a business we are all about quality not quantity, so we are looking for individuals who embody the same ethos

What will I be doing day to day?

Listening to recorded calls to monitor and review the ‘quality’ of appointments booked by the Contact Centre ensuring the appointments meet the business criteria and standards. Sharing calls for training and collaboration Administration of inbound lead allocation Answering inbound calls Managing cancellation of appointments

About You

You are a team player with excellent communication skills. You can pick things up quickly so understanding our sales process won’t be a problem for you. We are a fast-paced company, so you’ll be comfortable working at speed and able to adapt quickly.

Working for Citation you will receive 25 days holiday, healthcare cash plan, your birthday off work, the opportunity to purchase extra leave, pension contributions and more.

It’s a great place to work because of the people we employ. Fun, professional and supportive, we want likeminded individuals who love to love their job, so if our culture sounds like a good fit for you and you want to be part of our success story then apply now

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