Support Assistant

3 weeks ago


Kirkcaldy, United Kingdom Fife Council Full time

Job Details

The role involves providing an efficient and effective business support service in a professional manner in line with business requirements. Providing a customer-orientated approach, delivering a service which is responsive to the varied needs of managerial, administrative and operational teams and external customers.

The role includes:

Using computer based applications to carry out a range of duties. Minute and note taking. Preparing and distributing documentation. Mail handling. Reception duties. Scheduling meetings and appointments. Copying/printing/scanning. Supporting information and records management. Undertaking financial transactions. Providing a high standard of customer care providing advice or information to business support and operational staff. Undertaking all other duties as required for the role.

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.

The Person

Essential qualifications for this post are National 4, SVQ1, or 3 Standard Grades or equivalent.

You should have experience of working in an office using current computer-based applications to carry out a range of duties.

Good communication skills are necessary including an awareness of customer care with telephone, email and face to face enquiries. Confidentiality awareness is essential.

You should be a confident user of IT applications, showing ability to use packages effectively.

Key skills required include numeracy, attention to detail, time management, customer service/care, interpersonal and organisational.

You should be able to work as part of a team or on your own as required.



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