Client Consultant

4 weeks ago


London, United Kingdom TSYS Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Oversees launch and conversion implementations including the development of systems and business process related solutions on behalf of the client. Defines client needs, determines a strategy and develops a plan/proposal for delivery of the project/implementation. Provides experience and best practice solutions for internal, client, and partner systems to improve efficiency and effectiveness for future state. Guides the client through the project/implementation process from beginning to end, eliminating barriers and directs resources as needed. May select, develop, lead, and evaluate personnel assigned on a matrix basis to ensure the efficient operation of the function.

What Part Will You Play?

For an assigned portion of the Statement of Work (SOW), performs professional management consultancy for clients engaged in large integration initiatives, such as systems conversion or product launches. Typically assigned a larger portion of the SOW, but is not responsible for the end to end system conversion. For example, may provide test execution support, manage the client's testers, write and create test strategy and/or lead a consumer or commercial launch/start up.Engages in an assigned portion of SOW and manages assigned tasks for the implementation and integration. Will oversee the client's implementation milestones are on-time, within a specified budget, and with the highest possible quality.Establishes and maintains a strong partnership with the client and may include senior management.Serves as a high-level business and technical support, providing professional consulting services for their assigned SOW.Understands the client's internal infrastructure, as it relates to a specified SOW, and changes as required to support the conversion/implementation.Applies best practice and experience in system integration and consults with the client.Guides the client through the implementation process and eliminating barriers and mitigating risks where possible for the specified SOW.Represents the company and the client in status reviews through the project lifecycle for the specified SOW.Defines, creates and documents deliverables as assigned for the client's implementation tasks.Consults on planning and execution of client testing tasks regardless of source system. Creates test strategy, approaches and plans as needed for the specified SOW.Identifies specific training needs for clients through-out implementation execution.Manages implementation activities, such as mock verification, business validation, and production certification, working with the client to ensure successful and timely execution for the specified SOW.Assists in preparing the client for TS2 data verification process ensuring the client has received preparation activities, such as verification training, onsite support, and issue escalation.

What Are We Looking For in This Role?

Minimum Qualifications

Bachelor's DegreeRelevant Experience or Degree in: No specific field; Combination of relevant training and/ or experience in lieu of degreeTypically Minimum 8 Years Relevant Exp


Preferred Qualifications

Previous management and appropriate Global Payments experience. TS2 Knowledge; Experience in testing; Business Analysis skills; Experience in large scale project, such as a conversion of product launch.Certification in Testing Discipline.

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Having ownership of a function, account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business, and lead matrix teams on complex projects. Barriers to entry such as technical committee review may exist at this level.Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups, both internal and external.Supervision - Acts independently to determine methods and procedures on new or special assignments.Industry Knowledge - Including US and Canadian and/or UK and European regulations for credit card issuing and associated business principle knowledgeVerbal and Written Communication Skills - Including internal and external audiences

  • London, United Kingdom Client Full time

    Senior EIA Consultant London / Warrington£40,000-£45,000 + Hybrid + Training/Development + Life Insurance + Sick Pay + Healthcare + Pension + Holiday + BenefitsAre you an experienced EIA Consultant, looking for a new challenge within a growing team, where you'll progress into a more senior position whilst receiving specific training to aid you in your...

  • Senior EIA Consultant

    6 minutes ago


    London, United Kingdom Client Full time

    EIA Consultant This will be Hybrid working - when in the office this is based in Farringdon, Central LondonOn average 2 days a week from home and 3 days a week in the office£40,000-£45,000 + Hybrid + Training/Development + Support through Chartership + Life Insurance + Sick Pay + Healthcare + Pension + Holiday + BenefitsAre you an experienced EIA...

  • Appian Consultant

    17 hours ago


    City of London, United Kingdom Client Full time

    Appian ConsultantFully Remote - London Office£45,000 to £55,000 + Holiday + Pension + Training Courses and Certifications + Progression + Additional BenefitsExcellent opportunity for a Consultant with experience of Appian to join an award-winning consultancy offering expert training and structured progression opportunities to advance your career.This...

  • Technical Recruiter

    18 hours ago


    London, United Kingdom Client Server Full time €45,000

    Recruitment Consultant / Technical Recruiter London to £45k + OTE Do you have Technology Recruitment experience? You could be progressing your career at Client Server; a leading technology recruitment consultancy based in Bank, London. Our split-desk approach allows us to specialise in finding exceptional candidates for our diverse client base,...

  • Technical Recruiter

    11 hours ago


    London, United Kingdom Client Server Full time

    Recruitment Consultant / Technical Recruiter London to £45k + OTECheck all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Do you have Technology Recruitment experience?You could be progressing your career at Client Server; a leading technology recruitment consultancy based in Bank,...

  • Technical Recruiter

    18 hours ago


    London, United Kingdom Client Server Full time €45,000

    Recruitment Consultant / Technical Recruiter London to £45k + OTE Do you have Technology Recruitment experience? You could be progressing your career at Client Server; a leading technology recruitment consultancy based in Bank, London. Our split-desk approach allows us to specialise in finding exceptional candidates for our diverse client base, including...

  • Technical Recruiter

    19 hours ago


    London, United Kingdom Client Server Full time

    Recruitment Consultant / Technical Recruiter London to £45k + OTEDo you have Technology Recruitment experience?You could be progressing your career at Client Server; a leading technology recruitment consultancy based in Bank, London. Our split-desk approach allows us to specialise in finding exceptional candidates for our diverse client base, including...


  • City of London, United Kingdom Client Full time

    Head of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...


  • London, United Kingdom Client Server Full time

    Implementation Consultant (Python) London / WFH to £75k Do you have Python coding experience combined with client facing skills? You could be progressing your career at a global FinTech consistently voted as a Top 10 place to work, they invest in their people, you'll be supported with training and can enjoy flexible working alongside a host of perks...


  • East London, United Kingdom Client Server Full time

    Implementation Consultant (Python) London / WFH to £75kDo you have Python coding experience combined with client facing skills?You could be progressing your career at a global FinTech consistently voted as a Top 10 place to work, they invest in their people, you'll be supported with training and can enjoy flexible working alongside a host of perks and...

  • Client Consultant

    22 hours ago


    London, United Kingdom Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...


  • London, United Kingdom Private Client Full time

    With an impressive 13 years recruitment experience, between 2 members of the team, you will be learning directly from experienced consultants. Dom is an ex architect, and Sam progressed from having no recruitment experience to Senior within a 2-year period. Personality wise, Sam is very outgoing and a people person, whilst Dom is process driven, so the...


  • London, United Kingdom Rayner Personnel Full time

    **CLIENT SERVICES CONSULTANT** **St JAMES - SW1** **SALARY: £20K - £26K** **OTE: £35K-£40K** Our client, a highly successful UK leading agency based is looking for a Business Consultant to join their client services team for their sleek offices in St James SW1. My client is looking to add new Business Consultants to help grow our Client Services...


  • London, United Kingdom Equifax, Inc. Full time

    As an Equifax Consultant, you will play a pivotal role in the Client Analytics team within Data and Analytics (D&A). You will work closely with clients to proactively understand their challenges, propose and develop solutions and lead the execution of analytical and consultancy projects, including the design and development of complex modelling assignments...


  • London, United Kingdom Orbis Internal Positions Full time

    **Location: London, United Kingdom (Hybrid)**: **Salary: Competitive**: **Permanent**: **Client Support Consultant -Vice President - **London - Hybrid An impressive start-up consultancy that specialises in Operational Excellence, by leveraging a team of experienced practitioners to help organisations achieve strategic objectives, improve efficiency, reduce...


  • London, United Kingdom Client Full time

    Commercial Energy Assessor Home based - Covering South East£45,000 - £50,000 + Bonus + Health and Life Insurance + Mileage paid + Holiday + Pension + Training + Progression Are you an experienced and accredited Non Domestic Energy Assessor looking for a new opportunity within a company that offers clear progression and development?Do you have...


  • London, United Kingdom Client Full time

    Commercial Energy Assessor - Training Provided Home based - Covering South East £35,000 - £40,000 + Bonus + Health and Life Insurance + Mileage paid + Holiday + Pension + Training + Progression Are you a recently accredited Non Domestic Energy Assessor looking to gain your first piece of industry experience and receive industry leading training?Do you...


  • London, United Kingdom IDEX Consulting Full time

    Our client is a global leader in consultancy services. They are currently seeking a talented DB Pensions Consultant/Client Relationship Manager to join their Wealth Consulting team. Renowned for their dedication to providing top-notch pension solutions and wealth management services, our client offers an unparalleled opportunity to work with a diverse range...


  • London, United Kingdom IDEX Consulting Full time

    Our client is a global leader in consultancy services. They are currently seeking a talented DB Pensions Consultant/Client Relationship Manager to join their Wealth Consulting team. Renowned for their dedication to providing top-notch pension solutions and wealth management services, our client offers an unparalleled opportunity to work with a diverse range...

  • Project Manager

    1 day ago


    London, United Kingdom Client Full time

    Project Manager (ICP/Utilities) London £75,000 - £85,000 + Progression + Vehicle + Training + Holidays + PensionAre you a Project Manager who is looking to join an ambitious and rapidly growing company?On offer is the chance to step into a role with excellent development opportunities and the ability to progress within the business?This rapidly growing...