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General Practice Assistant
3 months ago
Job summary
A new exiting opportunity has arisen for our PCN torecruit a further GP Assistant to our existing Team. This role ispredominately to assist the GPs and other clinicians in their dailyadministrative duties which may include some minor clinical tasks. The idealcandidate will be someone with experience of working within General Practicewith either a certificate in Health and Social Care or a GPA Certificate; theywill be well organised, flexible and highly motivated.
Over the next few years, the number of roles is expanding significantly and we are planning on expanding our current PCN team further.
We are a group of excellent, well-run and committed practices and hope that these additions will build on our brilliant practice teams
Main duties of the job
A GP Assistant will support the clinicians smooth running of clinics or services by performing the more routine administration and clinical tasks on behalf of the clinician freeing up their time to focus on the patient.
The GP Assistants will work closely with the PCN Clinical Director, PCN Managers and other PCN Teams as well as support individual practices within the network to improve data quality. You may be required to travel across the sites, but you will primarily be based within the TABA PCN office, Atherton Library, Bolton Road, Atherton, Greater Manchester, M46 9JH.
About TABA Primary Care Network (PCN):
A primary care network (PCN) consists of groups of general practices working together with a range of local providers, including primary care, community services, social care and the voluntary sector, to offer more personalised, coordinated health and social care to their local populations.
We are 11 practices covering the areas of Tyldesley, Atherton, Boothstown and Astley within Greater Manchester serving over 59,000 patients. We meet together monthly as PCN member practice leads and practice managers to discuss our required developments and plans. Our aim is to provide practices with additional staff that can support practices and provide better care for our patients.
About us
The vision for TABA PCN is to provide a wide rangeof services for our patients and colleagues that lead to positive patientoutcomes, alongside reducing the pressure on ourworkforce.
The post holder will achieve this by:
1. Working Collaboratively with each memberof the network to ensure that each voice is heard.
2. Working in partnership with localstakeholders improving and expanding our scope of local services to help tacklehealth inequalities.
3. Fully embedding roles into our PCN andensuring they feel valued and supported.
4. Understanding that Patients are at the centre of thedelivery of primary and community health care services
Health First CIC are the host employer. The successful applicant will beemployed by Health First CIC but will work for TABA Primary Care Network.
Health First ALW CIC is Social Enterprise Community Interest Companylimited by guarantee. Operating as a Social Enterprise, with noshareholders, all monies are invested into patient services. We pride ourselves oninnovation and flexibility of locations and methods to deliver high-quality,accessible healthcare.
Job description
Job responsibilities
Key Responsibilities Listis not exhaustive
Sortingall incoming clinical correspondence, read coding correctly and prioritising actionsfor the clinicians.
Manageappropriate clinicians incoming investigations from ICE
Signpostingsome clinical correspondence to other members of the practice and PCN team, suchas clinical pharmacist etc.
Extractingall information from clinical correspondence and read code appropriately in thepatient healthcare record.
Supportingthe delivery of the collaborative approach to manage all electronic incomingclinical correspondence
Manageclinicians Choose & Book Task lists within the online system
Assistingclinicians by arranging appointments, referrals, tests and follow upappointments of patients
Triagee-consultations as appropriate ensuring prompt and timely action
Preparingpatients prior to seeing the clinician, this may involve taking a brief historyand taking basic readings in readiness for the review.
Helpingthe clinician liaise with outside agencies , getting an on-call doctor onthe phone to ask advice or arrange admission while the GP can continue withtheir consultation(s)
Undertakingof medical Examiners Reports
Undertaking/preparationof DWP, DVLA, Insurance forms for final completion by clinicians
Supportwith immunisations/wound care where appropriate
Supportthe clinicians with some basic clinical activity as appropriate such as dippingurine samples and ensuring specimens are recorded and ready for onwardtransportation to the Laboratory, taking blood pressure readings, checking apulse and possibly doing ECGs. (Training will be provided for any clinicalactivity that is required).
Other administrative duties mayinclude, answeringthe telephone, dealing with enquiries, meeting and greeting, monitor inboxesand supporting PCN meetings.
In addition to theprimary responsibilities above, the medical assistant may be requested to:
Participate in practice audits as directed by the PCN Managers toimprove data quality within the PCN
Participate in local initiatives to enhance service delivery and patientcare
Support and participate in shared learning within the organisation
Attend meetings, taking meeting notes, minute actions and producereports
Any other admin related work as provided by PCNClinical Director and PCN Managers
Person Specification
Qualifications
Essential
Educated to GCSE grade A to C in English and Maths Qualified to NVQ level 2 in Health and Social Care Demonstrates commitment to own continuous learning and development
Desirable
Qualified to GPA Certificate
Experience
Essential
Working knowledge of the EMIS clinical system, using EMIS Searches and Reports Understanding of confidentiality/data protection issues. Working knowledge of NHS policies and procedures Excellent organisation skills Good written communication skills Good verbal communication skills Be able to work effectively as part of team and contribute to group planning. Ability to communicate and connect with internal and external stakeholders Be able to work independently and on your own initiative Effective time management skills and working to deadlines Good IT skills including Microsoft Word, Excel, Outlook, and Internet and PowerPoint Experience of using strong customer service skills
Desirable
Working knowledge of clinicians work patterns and responsibilities Ability to produce appropriate reports and documents for various audiences
Personal and Professional qualities
Essential
Ability to work flexibly Interested in learning and taking on new challenges Motivated to achieve and delivery high quality work Smart & appropriate appearance A high standard of professional behaviour Good punctuality