Claims Specialist
4 weeks ago
About the Role
This is a role responsible for the professional handling of a portfolio of Aviation claims within the Swiss Re Corporate Solutions EMEA region. In addition, the position is responsible for internal claim related reporting, communication, and management of external customer relations. You will be equally comfortable acting as Lead or as a Coinsurer, and capable of technical coverage evaluation and exposure analysis.
Our objective is proactive investigation and evaluation, fair resolution, and the delivery of exceptional customer service in line with the Corporate Solutions Claims Commitment.
Key Responsibilities
Handle a portfolio of claims of varying severity within defined technical authority from first advice through to settlement, including, coverage review, fact investigation, loss evaluation, and designing and executing on an appropriate claim resolution strategy.
Select, direct and handle external experts and vendors, including working with them to set appropriate budgets and effectively manage costs
Plan and conduct claims account reviews with brokers, external experts and customers, helping to identify any trends
Provide accurate reporting to internal stakeholders
Understand and identify claim fraud indicators and work with SRCS Claims SIU unit, as needed to report and combat potential fraudulent claims
Identify, accurately evaluate and handle subrogation and claim recovery, where applicable
About You
We are looking for an open-minded, trustworthy and enthusiastic team player who can constructively and respectfully engage in challenging conversations. To be successful, you need to have strong communication, negotiation and partnering skills. Are you at ease with leaving the comfort zone and performing under pressure? Do you consider yourself to be a "self-starter", able and willing to take initiative and implement measures in a goal-oriented manner with:
3 to 5 years Claims or Insurance experience working in the insurance marketDesire to learn and develop as a person and as an insurance professional
Solid coverage, investigation, loss evaluation and claim valuation skills
Advantage
Solid understanding of underwriting and other insurance functions
Practical knowledge and experience of handling Lead and Claims Agreement Party claims is an advantage
We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.#LI-Hybrid
About Swiss Re Corporate Solutions
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
Reference Code: 129610
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