Security Controller

3 weeks ago


Manchester, United Kingdom OCS Group Full time

At OCS Group, we have a fantastic opportunity for an experienced Security Controller working on one of our most prestigious and iconic sites. Duties will mainly comprise of monitoring CCTV, resource allocation, staff distribution, control of security incidents, access control, responding to alarms, and answering the phones when required. 

You will be working on a 4-on-4-off shift pattern, 07:00 to 22:00, on a permanent full-time basis; 40 hours per week.

You will also:

 To monitor CCTV cameras throughout the Centre and report on activity. Assist with enquiries from tenants and members the public when requested. To work the hours and shifts in accordance with conditions of employment. To ensure that GDPR and CCTV codes of practice are strictly complied with and to carry out duties in accordance with assignment instructions or as issued by Centre Management. To assist with the implementation of the Centre’s Emergency Plan and Evacuation Strategy in the event of an emergency. Ensure that contractors arriving on site adhere fully to the centre procedures for contractor management. In order to comply with the Security Industry Act 2001, officers must hold an CCTV SIA Public Space Surveillance Licence and where necessary a valid SIA Security Licence. To respond to any and all alarms (including fire and door access), ensuring thorough investigation and safe conclusion. To operate and respond to all aspects of Control Room Operation including emergency response i.e. Fire and emergency alarm system. Good levels of literacy required for the writing of reports and post incident communications. 

To succeed in this role you will need:

Ability to demonstrate excellent levels of customer service at all times and be able to communicate well at all levels. Experience in the provision of security services in a busy Shopping centre environment. A valid SIA CCTV license. Able to meet the requirements of BS7858 – Security vetting. Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required.

Desirable

Operational experience within a Shopping Centre. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. Basic knowledge of H&S legislation. IOSHH Qualification. Fire Marshall training. First Aid at Work Valid SIA Security/DS License

What will you get in return?

A pension scheme- to save for the future - eligibility rules apply Access to high street discounts Access to low interest loans Recognition scheme ‘OCS Stars’- monetary rewards given to top performers Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme Long Service Awards Cycle to work scheme- discounted bicycles Access to our Employee Assistance Programme- 24-7 Wellbeing Support
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