Child Development Team Administrator
2 months ago
Job summary
We are looking for 2 dedicated Team Administrators who can be part of an evolving administration team, you'll play a key role in our Child Development Admin Team.
The role is fast paced, requiring resilience, accuracy, and the ability to work under pressure. You should be able to work on their own initiative and as part of a team, working to strict deadlines. Confidentiality must be maintained at all times and being a good communicator is also key.
This is a great opportunity to take on a rewarding role, if you are an enthusiastic individual who is keen to join our team then we want to hear from you.
Main duties of the job
The successful candidates will provide administration support as part of the administration team.
It is essential that you are able to demonstrate good interpersonal, verbal and written skills and have a "can do" positive attitude.
You will have a good level of IT literacy as you will be using multiple software packages including SystmOne.
This role will keep you both challenged and busy as you work closely with colleagues to support the clinical team and our young patients.
Potential applicants should ensure they evidence all the essential criteria in their application.
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
Person Specification
Qualifications
Essential
GCSE or equivalent including English and Maths (grade C/4 and above) Educated to NVQ3 in administration or equivalent level of knowledge and experience Evidence of good literacy and proof reading skills Typing / text processing/ data entry skills to RSA III or equivalent
Desirable
ECDL or an equivalent recognised IT qualification Audiotyping experience Prior use of Fluency
Experience
Essential
Evidence of recent secretarial experience in an office environment Experience of minute taking Prioritisation of workload Must be used to working in busy environment with a variety of different people Production of data reports Production of clinical correspondence Experience of digital Booking Systems
Desirable
Previous NHS administration experience Previous experience working in a medical secretarial capacity Dealing with complaints Line Management of other administration staff
Skills / Knowledge / Abilities
Essential
Excellent communication skills, both written and verbal, to communicate with a range of patients, colleagues and stakeholders Ability to make decisions in a constantly changing environment using judgement to deal with queries or escalate where necessary Minute taking skills Able to work on own using initiative within guidelines Flexible and adaptable, able to take direction and instruction for others Ability to maintain confidentiality at all times
Desirable
Familiarity with medical terminology Prior use of SystmOne and Esearcher Customer service experience
Other
Essential
Ability to travel between bases in an efficient and timely manner Evidence that personal behaviour reflects Trust Values Reliable work record-
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