Head Housekeeper

3 months ago


Suffolk, United Kingdom Surya Hotels Full time

Fancy an exciting career in hospitality? Or maybe you already have experience and a desire to succeed in our beautiful Mill Hotel, overlooking Sudbury's water meadows.

We are recruiting for a Full Time Head Housekeeper to maintain high standards of cleanliness and cost per clean, with phenomenal attention to detail of rooms and accommodation throughout our hotel.

Shift patterns include working a variety of shifts that may include working weekends, early shifts, and bank holidays.

As the Head Housekeeper you will;

· Allocate rooms for servicing to team, in line with check outs, over stays and rotas

. Maintain standards by completing room checks and guiding expectations and improvements across site - working closely with the maintenance and brand teams

. Maintain stocks- ordering and checking laundry and cleaning products

· Ensure cleaning meets and exceeds our client standards, including bedrooms, bathrooms and public areas.

· Maintain and enhance the cleanliness of the building whilst ensuring team efficiency- to have rooms ready and available for check ins- all within cost & time per room cleaned targets.

· Take 'Ownership wit Personality- living our Company values

We would like you to have:

· Experience leading a Housekeeping team in a time sensitive, cost efficient environment

. Great team work and leadership skills

 . Good attention to detail

· The ability to work well under pressure whilst maintaining standards

· A commitment to high levels of cleanliness- you lead by example

· A friendly personality with customers and team alike

Previous related experience in this role will be advantageous.

In return we offer you:

* Wagestream facility- putting you in charge of your earnings, savings, supermarket and retail discounts too

* Increasing annual leave

* Employee Assistance Program- supporting you and your family through any difficult periods

* Bike to Work Scheme

* Opportunity to complete Apprenticeships and Qualifications, including recognised management qualifications

* Significant discounts across the restaurants and hotels in Group- up to 50% off

If you've the energy and experience to join us as we embark on the next chapter of success at The Mill Hotel, we look forward to hearing from you

It’s a picture perfect scene. Swans glide past a whitewashed mill, nestled on the riverbank by an ancient bridge, framed by weeping willows. Lush green water-meadows stretch as far as the eye can see. Welcome to The Mill Hotel, a beautifully converted watermill in the quintessential country town of Sudbury, Suffolk.

History and modernity meet here, with soothing, contemporary interiors throughout the hotel and it’s 62 rooms, complementing the mill’s original features, among them the waterwheel itself – an atmospheric centerpiece in the restaurant and relaxing bar. Within minutes of the hotel, picturesque villages dot some of England’s loveliest countryside in scenes made famous by romantic artist John Constable. 

Stay. Explore. Discover.

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover. 




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