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Primary Care Support Officer
4 months ago
Job summary
This exciting opportunity of Primary Care Support Officer will allow the postholder to work closely with members of the Greenwich Primary Care team on key projects, communications and business support that together, will deliver our ambitious priorities and plans for the future of Greenwich health and care. This includes:
project management, delivery and reporting on key projects that benefit Greenwich GP practices, other primary care partners and patients; coordinating and circulating our weekly e-newsletter to all Greenwich GP practices; arranging key meetings, events and workshops including diary coordination, booking venues, liaising with speakers, drafting agendas, circulating papers, taking minutes and following up actions; generally supporting the Primary Care team such as managing or re-directing emails from the generic inbox, deputizing at meetings as appropriate and helping with ad hoc requests.The postholder will be able to manage and prioritize their workload effectively, will communicate well in writing and orally, will be able to establish good working relationships with internal and external colleagues, will work well as part of a productive team, will have excellent organizational skills, and will be highly motivated to achieve good quality work at reasonable pace.
For an informal discussion or to ask any questions that you may have, please contact our Director of Primary Care and Neighbourhoods at: J. No agencies, please.
Main duties of the job
Over time, the postholder will be expected to develop and maintain a good working knowledge of Greenwich GP practices and other health and care partners, including the key priorities and challenges faced in the sector. This is an excellent learning and development opportunity where the postholder will experience many interesting pieces of work, people and meetings, and will be nurtured to develop their skills, interests and future career prospects in the health care sector.
The post holder will be responsible for providing a comprehensive administrative and business support to the Primary and Community Care Team and across the wider integrated commissioning teams. This will include provision of a standard range of administrative and executive support functions such as diary management, arrangingmeetings, preparing agendas, taking minutes, handling incoming emails, telephone calls and correspondence. The post-holder will also undertake small projects working with colleagues in the organisation and external partners/ post holder will be expected to develop and maintain an expert knowledge of key issues in order to manage and prioritise workload effectively and make appropriate. They will workas part of a team and contribute as a team player.
About us
The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark.
Our partnership brings together six local authorities, over 200 general practices, Guy's and St Thomas' Hospital NHS FT, King's College Hospital NHS FT, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health FT and Oxleas FT. Importantly, the ICS seeks to be connected to the communities we serve (circa residents) and work with the widest possible range of community, voluntary and third sector groups and organisations in each borough.
Our vision is a highly performing, sustainable ICS that looks after its staff, responds to its communities and takes action to reduce the inequalities they experience. As a relatively new organisation our Integrated Care Board (ICB) we have established the organisation, details upon which can be found at
Job description
Job responsibilities
Please see attachment for complete version of Job Description and Person Specification. Please contact the appointing manager if you need any clarity on anything else .
Person Specification
Education / Qualifications
Essential
Thorough knowledge of administrative procedures, including specialist software packages acquired through experience or formal training to degree level.
Experience
Essential
Significant experience working with Microsoft Word, Excel, PowerPoint and Access software Experience of working in a complex, multidisciplinary environment Experience of working to tight deadlines and managing own time Experience in a CCG, ICB or other NHS organisation Previous experience of working as part of a team of executive assistants supporting members of an organisation's Board or committees
Skills and Abilities
Essential
Ability to draft correspondence Ability to effectively prioritise and manage own workload achieving deadlines set, seeking guidance as required Excellent organisational skills Confident - able to deal with individuals at all levels and in challenging situations
Other
Essential
Tactful, discreet and diplomatic Highly motivated with a flexible can do approach Team player Excellent interpersonal skills