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Depot Manager
7 months ago
Full Job Description
McQueens Dairies Ltd – Role Profile
Job Title: Depot Manager.
Reports To: Logistics Manager.
Based At: Bradford
Working Hours: Nightshift 21:00 – 07:30.
Salary: £40,000 Per Annum and up to 10% performance related bonus.
Position Overview:
To manage the overall performance, workplace organisation, annual budget and functionality of the depot facility. Leading a team of drivers, stores staff, team leaders and assistant manager who you will work closely with and are able
Coach and Develop:
With will an eye for detail and a flexible approach to meet the needs of the business, you must be able to demonstrate that you have a drive to attain and maintain excellent standards . Ensuring that our teams provide the outstanding service expected and that all our deliveries are completed safely, successfully and on time.
Responsibilities:
Effectively lead the depot to excellent standards in the following areas:
Health & Safety Learning & Development Customer Services Financial Control Facilities Management Despatch Human Resources Operations Transport Engage with colleagues in the depot keeping morale levels high and understanding where improvements can be made. Motivating all staff by coaching and mentoring them through challenges and celebrating success. Organise and control the induction and ongoing training of all employees in conjunction with our Learning & Development team. Maintain good operating standards using 5S disciplines. Manage a depot level Profit and Loss centre. Keep distribution costs and overheads in line with budget. Fully explain any processes, changes or developments within the business to all staff through notice boards and meetings. Drive great culture and performance with the guideline of assigned KPI’s. Deliver system and IT enhancements at the local depot aligned to the business IT system strategy Key Areas:
Health & Safety -
Drive a proactive H&S leadership culture with Gemba Walks, safety audits and behavioural observations being part of the norm. All accidents and injuries are recorded and reported to H&S team following the set guidelines. All manual handling training is carried out prior to equipment use and signed off by management. Assess any risk and ensure safe systems of work are in place and adhered to, providing training and reassurance when needed. Depot Team performance -
Review the following key points using a balanced scorecard approach which directly relate to depot and driver performance, discussing regularly with Team Leaders and drivers, getting detailed feedback for reports:
Customer complaints Driver Messages Driving Scores Bottle Returns Delivery issues/GPS Co-ordinates Run Efficiency New Business Provide effective training and inductions to all staff and ensure any training practices are carried out to our standards of excellence . Have regular conversations and listen to all staff, taking their comments on board and driving change with involvement. Responsibly manage staff holidays through Teamseer. Depot Processes -
All stock recon and controls are recorded accurately, and old stock is rotated to avoid waste. To ensure that the stores staff can have orders picked on time prior to the drivers’ arrival. Controls are in place to safely allow the movement of staff and vehicles without overcrowding in the depot and in the yard. Good standard of housekeeping is maintained, and any works need carried out are reported and actioned. Maintain the cold chain by ensuring all doors are closed and that the product only leaves the chill when loading is permitted. Vehicle Fleet Management -
Communicate effectively with Transport team to ensure all faults and repairs are carried out as soon as possible. Full accident reporting processes are carried out (including getting third party details). High standards of vehicle hygiene are followed. Fuel and Ad-Blue logs are kept accurate and up to date. Regulatory -
Manage the facility in accordance with H&S regulations and technical food safety standards. All paperwork is disposed, scanned or secured in line with GDPR. Key Experience, Knowledge and Skills:
Experience -
Background in dairy, food or drinks distribution preferred. Management experience in a nightshift operation. Exposure to Food safety audit standards such as BRC. Knowledge -
IOSH certified Excellent knowledge of MS Office Applications (Excel, Word)
Skills -
Ability to work well under pressure Decisive and effective decision making Strong leadership capabilities Excellent communication skills Effective time management Determination to achieve and drive targets Delegate tasks for optimal, efficient outcomes Full driving licence
Behaviours of a Depot Manager:
Personality
Leadership
Trust
Teamwork
Takes time out to build rapport with others Explains things well to create a common understanding Praise and recognise others for their efforts Have a can-do attitude and goes above and beyond to help others Treats others with kindness and respect Is approachable Engage with all members of staff equally Is a self-motivated individual who wants to succeed Takes ownership and pride in their own actions Is always striving to perform better while demonstrating the ability to learn Improve and embrace change for the better with new ways of working Takes time to develop and improve and support skillsets of others as well as their own Be customers focused and strives to deliver the best service possible Have a can-do attitude, even when things are against you Listens to understand Is consistent in their instructions and actions Make decisions which are based on what is best for all Be accountable and responsible for set goals and objectives Keeps commitments acting with integrity and honesty Looks to deliver results rather than completing set targets Proactive and confident at facing into issues Delivers on commitments and promises Bring out the best in our people Respects and supports team decision making Celebrate success with your team Make communication a success within your team Collaborate in decision making processes Make people feel valued Lead by example and encourage to work together Actively listen to suggestions to improve procedures Work together toward a common goal
