Trainee Field Service Engineer

4 weeks ago

Gloucester, United Kingdom Pacifica Full time

Calling All Qualified Gas Engineers....

 

Pacifica is one of the UK's largest providers of outsourced support and repair of Domestic Appliances. Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.  

 

Our Purpose; We exist to keep households running while protecting the environment.

Our Vision; We are proud to care for our customers' appliances for a more sustainable world.


Due to expansion through ever increasing job levels across the Country; an exciting employment opportunity has arisen for qualified Gas Engineers to crossover into Domestic White Goods and become a Domestic Appliance Engineer. Utilising your existing qualifications we'll train you how to repair domestic Gas cookers and hobs as well as the full range of domestic electrical household appliances, including laundry appliances, cooking and refrigeration.

 

We offer a competitive salary, generous and achievable bonus structure and City and Guilds Assured training provided through our purpose-built training academy. In an industry which is going from strength to strength, there has never been a more exciting time to embark on a new career with Pacifica.

 

You as the ideal Trainee Domestic Appliance Engineer will be:

 

ACS Qualified with minimum competencies of CCN1 and CKR1 - this is a requirement of the role

Mechanically/electrically minded

Methodical in your approach to work

Have a basic understanding of electrical workings

Experienced and confident in using hand tools

Have a keen interest in repairs and or workings of appliances/devices/machinery

Proficient in using technology - i.e. tablets/mobile phones/Microsoft packages

 

The role will involve working in our customer's home where you will meet a variety of people from all walks of life so excellent interpersonal skills are a must. You will also need to be:

 

Smart and presentable

Friendly and helpful

Trustworthy and reliable

Team Player

Flexible to working hours

Articulate and a good communicator

Good with English (verbally and written)

 

Important: You will need to hold a full UK manual driving licence with no more than 6 points.

 

What will be covered in the training?

 

Training is provided through a combination of residential weeks at our Pacifica training academy based in the North East - covering both classroom-based learning and hands on practical work. The training will cover the following areas:

 

Health and safety

Repair of domestic appliances

Installation of refrigeration systems and components

Safe working environments

Maintaining effective working relationships

Pacifica Perfect Visit

 

Benefits:

 

Purpose built training facility (in the North east) provides preparation training and assessments for all skills associated to become a fully trained White Goods/Domestic Appliance Engineer.

Competitive salary of £26,000 to £26,500 per annum basic dependent on experience

Bonus scheme

Tablet

Flexible working hours

Company van and fuel card

Uniform, tools and PPE supplied

Company Pension scheme

22 days annual holiday allowance plus 8 bank holidays - this will rise with length of service to a maximum of 25

Overtime available but not compulsory and paid at an increased rate


Additional Benefits

 

Company Pension scheme

Bonus scheme to increase earnings

Private Van use (optional, subject to HMRC Tax rules)

30 days annual holiday allowance including 8 bank holidays

Wellbeing and fantastic work - life balance

Excellent opportunities for progression and promotion within our business.

Death in service benefit at 3x salary 

Company online retailer saving portal

Complimentary MAP - (Multi Appliance Protection) for your own home appliances.

Costa card gift cards - monthly nominations by Team Managers

Monthly Rewards - Small tokens of thanks such as sweets delivered with your spare parts

Van stock supplied and automatically replenished based on your personal usage.

Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process.

Easy to use in-house engineer software for repair visits

No Sales targets for customer consumables 

Pre-order against your own jobs

Specialist training

 

Experience and skills:

 

ACS qualifications with minimum competencies of CCN1 and CKR1 are essential. No experience in White Goods repair is needed as full training will be given, however we are looking for candidates with a background in practical/hands on roles with skills that can be transferable into this role.


Full Valid Manual UK Driving Licence with no more than 6 points is required.

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