Deputy Facilities Manager

1 month ago


Uxbridge, United Kingdom OCS Group Full time
. Role Summary:

Seeking a dynamic Deputy Facilities Manager to join our management team at the healthcare division located in Central and North West London. This role is pivotal in managing operational aspects of the assigned CNWL Sector and assisting in leading a dedicated team to deliver top-notch integrated services within agreed budgets and specifications.

Key Responsibilities:

Customer Liaison: Act as a primary contact for OCS service delivery, demonstrating a proactive attitude and ensuring compliance with contract specifications. Health and Safety: Uphold all health and safety policies, conduct risk assessments, and ensure adherence by all contractors and teams. Quality of Service Delivery: Maintain and improve service standards in catering, cleaning, and security. Regularly inspect services and manage team performance for quality service delivery. Continuous Improvement: Recommend service enhancements and cost-saving measures, and develop business in alignment with strategic objectives. Personnel Management and Administration: Oversee staff management, ensure compliance with company policies, and maintain high team morale. Finance: Manage cost controls and budget, ensuring efficient and cost-effective service delivery.

Role Scope:

Geographic area of responsibility: Central and North West London Management of a significant number of employees Expenditure authorisation as per company policy

Performance Measures:

Contract retention and development Effective management and staff development High-quality service delivery Compliance with health, safety, and hygiene standards

Person Specification:

Educational Level:

A Level or equivalent; further higher education preferred

Professional Qualifications:

SIA Licence, IOSH, Intermediate Food Hygiene certificate Industry-recognised cleaning qualification IT Literacy, proficient in MS Office, Excel, PowerPoint

Experience:

Minimum two years in healthcare catering, cleaning, security/hotel services Proven background in a similar environment Knowledge of HR procedures and budgetary control

Personal Characteristics:

Strong leadership and motivational skills Customer-focused and performance-driven Excellent communication and relationship-building skills Proactive and efficient in a dynamic environment

Core Skills:

Customer Focus, Achieving Results, Problem Solving, Team Working, Communicating & Influencing, Developing People

Additional Requirements:

Flexible approach to working hours, including on-call duties

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