Pest Escalation Specialist

3 months ago


Croydon, United Kingdom Arcus Solutions Full time

Due to continued growth, Arcus FM are recruiting for an experienced Pest Escalation Specialist, to join us on a permanent basis to cover London & the South.

You'll be joining a friendly and dynamic team of professionals who are supportive, dedicated, and constantly looking for ways to improve our processes to provide the best service possible.

You'll be providing consistent and efficient technical support to the client on all matters pest related.

You'll play an important role within our compliance team:

  • Work alongside the client to continually review client's processes around Pest and to provide Technical recommendations.
  • Complete site reviews of highlighted premises, to assess current measures being employed by the clients Pest Contractor and making the required Technical recommendations to aid Pest Control effectively and efficiently to the Clients estate.
  • Complete site audits to client service level agreements and conduct investigations to positively identify root causes analysis, to further treatments; should the Pest Contractors actions not be sufficient.
  • To attend client escalation meetings to support the National Pest control Manager and Technical Pest Managers, as and when required.
  • To work alongside the client to continually review client's processes around Pest and to provide Technical recommendations.

Our ideal candidate would have:

  • Knowledge and Experience gained within a Pest Control environment (essential)
  • (British Pest Control Association) BPCA Level 3 (essential)
  • Legislation of pest control- ability to identify any business risks (essential)
  • Full valid UK driving licence and car (essential)
  • Willing to work out of hours when required (essential)
  • Food retail experience is desirable
  • Flexible to travel to other sites across the UK on an occasional basis
  • Knowledge of building fabrics is desirable
  • IT Literate (Excel, PowerPoint, Word, Outlook) as you'll be creating and delivering presentations to key stakeholders

You'll be proactive, resilient, and able to 'hit the ground running' with exceptional interpersonal skills. You'll have the ability to work collaboratively with all key stakeholders. You'll have excellent presentation, written and verbal skills with exceptional attention to detail.

You'll have extensive experience gained within a Pest Control role, from any sector or industry. You'll be resolving long standing issues and finding root cause analysis, to ensure the stores are coming off the escalation process.

Reporting directly into the National Pest Control Manager, you'll be part of a team of 9 colleagues. 40 hours a week Monday to Friday, with a degree of flexibility due to business requirements.

If you have pest control experience, have worked within Facilities Management or food retail environment, and enjoy working on resolving escalation issues, then we want to hear from you

Benefits of Working at Arcus:

  • Salary: Up to £34,426 per annum
  • Car allowance £3,596 per annum
  • Up to 4% discretionary bonus scheme, subject to achievement of targets
  • 25 days annual leave + Bank Holidays
  • Generous contributory pension scheme of matched contributions between 5% and 6%
  • Life Assurance
  • Salary Sacrifice Electronic Vehicle Scheme
  • Learning & Development opportunities
  • Funded Training Sponsorship Scheme
  • Cycle to Work Scheme
  • Health Cash Plan

How to apply?

APPLY NOW to build an incredible career and join a winning team at Arcus. We're eager to hear from you.



  • Croydon, Greater London, United Kingdom Rentokil Initial Full time

    Rentokil Initial is a leading provider of commercial pest control services, seeking a skilled Pest Control Specialist to join their team in South West London.As a key member of the team, you will play a crucial role in providing top-notch pest management solutions to clients, ensuring the highest standards of service delivery and customer satisfaction.The...


  • Croydon, Greater London, United Kingdom Premier Recruitment Group Full time

    Job OverviewAt Premier Recruitment Group, we are seeking an experienced and reliable Pest Control Specialist to join our team. This is a fantastic opportunity to work independently and provide essential pest control services to a range of clients in Croydon and surrounding areas.The ideal candidate will have a Level 2 qualification in Pest Control and a full...


  • Croydon, Greater London, United Kingdom Rentokil Initial Full time

    Pest Control SpecialistEstimated Salary: £32,000 per annum.Rentokil Initial is a leading business services company operating globally. As a Graduate Pest Control Technician, you will be part of our dedicated team providing pest control solutions for customers in South West London and surrounding areas.You will start as a Pest Control Technician, conducting...


  • Croydon, Greater London, United Kingdom Rentokil Initial 1927 PLC Full time £32,000

    We are seeking a skilled Professional Pest Control Specialist to join our team at Rentokil Initial 1927 PLC. This role offers a unique opportunity for career growth and development in a dynamic and fast-paced environment.About the RoleAs a Pest Control Technician, you will be responsible for providing expert pest control services to our clients. Your primary...


  • Croydon, Greater London, United Kingdom Rentokil Initial Full time

    Rentokil Pest Control SpecialistThis role offers a unique opportunity to join a global leader in pest control, providing expert advice to customers across commercial and residential sectors.As a Rentokil Pest Control Specialist, you will be responsible for resolving pest control issues while receiving comprehensive industry-recognised training.During the...


  • Croydon, Greater London, United Kingdom Rentokil Initial Full time

    Job DescriptionRentokil Initial is seeking a highly motivated Graduate Pest Control Technician to join our dedicated team.About the Role:As a Pest Control Technician, you will provide invaluable support to customers by resolving their pest control issues.You will receive comprehensive industry-recognised training to support our customers' pest control...


  • Croydon, Greater London, United Kingdom Rentokil Initial 1927 PLC Full time

    We are seeking a Graduate Pest Control Technician to join our team in South West London, covering Croydon and surrounding areas. This role is ideal for graduates with science-based degrees.Key responsibilities will include:Providing pest control services to residential and commercial clientsMaintaining equipment and vehiclesEstimated salary: £25,000 -...


  • Croydon, Greater London, United Kingdom Premier Recruitment Group Limited Full time

    Premier Recruitment Group Limited is seeking a skilled and reliable Pest Control Technician to cover Croydon and the surrounding areas. This role offers a competitive salary of £28,000 - £31,000 per annum + benefits.About the Role:To provide pest control services in a professional and courteous mannerWork independently to ensure effective coverage of...


  • Croydon, Greater London, United Kingdom Rentokil Initial Full time

    Rentokil Pest Control - Science Graduate Pest Control TechnicianThis role offers a competitive salary of £28,816 per annum, plus benefits, including a company vehicle, fuel card, mobile phone, uniform, and RI Rewards.We are currently hiring for a Science Graduate Pest Control Technician to join the team covering the Croydon area. Successful individuals in...


  • Croydon, Surrey, United Kingdom Rentokil Initial 1927 PLC Full time

    We are currently seeking a Pest Control Specialist to join our dedicated team in South West London, covering Croydon and surrounding areas.This is an excellent opportunity for recent science, business management or social science graduates looking to start their career in pest control.Successful individuals in this role typically possess strong analytical...


  • Croydon, Greater London, United Kingdom Rentokil Initial Full time

    Sales Consultant OpportunityAt Rentokil Initial, we are seeking a skilled and motivated Sales Consultant to join our team. As a key member of our sales team, you will be responsible for visiting new and existing customers, surveying their properties, and determining solutions to address or prevent pest issues.Key Responsibilities:Develop and maintain...


  • Croydon, Greater London, United Kingdom Nexgen Group Full time

    About the RoleWe are seeking a skilled Grounds Maintenance Specialist to join our team at the NexGen Group. As a Mobile Horticultural Operative, you will be responsible for maintaining a portfolio of client sites within the CR0/Croydon area.You will need a full UK Driving Licence, and a company vehicle will be provided. Some prior experience in gardening or...


  • Croydon, Greater London, United Kingdom undisclosed Full time

    We are seeking a Resident Liaison Specialist to join our team within our Responsive Maintenance division. As a key member of our team, you will be responsible for delivering support to our residents.The ideal candidate will have a strong understanding of customer service principles and be able to maintain a consistent approach to customer care. You will also...


  • Croydon, Greater London, United Kingdom Nexgen Group Full time

    **Job Overview**NexGen Group is currently recruiting for a highly motivated Estate Grounds Maintenance Specialist to join our team in Croydon.This permanent position involves working on a diverse portfolio of client sites, utilizing your skills in lawn care, landscaping, and greenkeeping.Key requirements include:A valid full UK driving licensePrevious...


  • Croydon, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Client Support Specialist to join our team in Croydon, UK. As the first point of contact, you will handle customer inquiries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service information.Resolve customer complaints and escalate...


  • Croydon, Greater London, United Kingdom Zurich Insurance Full time

    Key ResponsibilitiesAs a Risk Management Specialist at Zurich Insurance, you will be responsible for ensuring the timely submission of Risk Assessment Questionnaires from our DA Owners and Due Diligence Questionnaires from our Brokers/MGAs via SYNERGi.Working Closely with Cross-Functional TeamsWe work closely with other departments such as Legal, Marketing,...


  • Croydon, Greater London, United Kingdom Your Croydon Full time

    Role OverviewYour Croydon seeks a Health and Safety Compliance Specialist to join their team. This role is an excellent opportunity for an experienced professional to contribute to a fully integrated health, safety, and fire safety (HS&F) service.About the RoleThe successful candidate will be responsible for developing and implementing systems for monitoring...


  • Croydon, Greater London, United Kingdom Allianz Partners Full time

    About the RoleWe are seeking an experienced Regulatory Risk and Compliance Specialist to join our UK & Ireland business unit at a time of significant growth.This exciting opportunity has arisen following the appointment of a new executive level UK Compliance Officer (SMF 16), and we are further investing in our compliance framework by creating this new role...

  • Claims Handler

    6 months ago


    Croydon, United Kingdom Prestige VIP Full time

    **Position: Claims Handler** **Department: Engineering Team** The Boiler Company & Smart Plan are a rapidly growing industry disruptor within the Home Emergency market. We have over 10,000 customers and are expecting to grow to over 20,000 within the next 12 months. Our customers are able to customise their own policies to enable them to have cover for...

  • Mdt Assistant

    5 months ago


    Croydon, United Kingdom Croydon Health Services NHS Trust Full time

    Multi Disciplinary Team Assistant Band 3 An exciting opportunity has arisen in the Cancer Services Team within the Integrated Surgery and Clinical Support Directorate at Croydon University Hospital for an enthusiastic, patient focused and well organised individual to take up the position of Multidisciplinary Team (MDT) Assistant for Cancer Services. Your...