Quality Development Consultant

7 months ago

Hertford, United Kingdom NFU Mutual Full time

Quality Development Consultant


Be a key member of the NFU Mutual South East Regional team
Lead the compliance strategy and implementation of standards
Regional field based role covering Hertfordshire, Bedfordshire, Buckinghamshire, Essex

About the role

You’ll influence and monitor the performance of Agents of NFU Mutual across Hertfordshire, Bedfordshire, Buckinghamshire, Essex to ensure sales of NFUM products and services meet the required quality and regulatory standards. You'll be promoting best practice in order to provide excellent service to our customers and minimise breaches and complaints. You’ll be an integral part of a dynamic regional sales team, whilst also working independently and one to one with our partners in the NFU Mutual Agency network.


You'll be involved in a range of activities including:



Support and oversee new Agents to ensure initial training, monitoring and sales support is provided
The monitoring, assessing and coaching of existing agents in order to achieve the required standards of competence
Analyse, proactively identify, report and escalate common or systemic quality risks and issues, to influence and support the shaping of national development solutions or risk mitigation action, to ensure customers and NFUMs reputation is protected
Complete Agency Training & Competency audits to gain control assurance and ensure that any remedial actions are identify setting agreed actions for these to meet compliance requirements

This is a varied and interesting role where you will need to quickly build and develop strong working relationships with regional sales teams, Learning & Organisational Development and Head Office colleagues. You'll ensure effective collaboration exists across the regional team and all General Insurance Training and competence are met within your Agencies. As part of this varied role, you’ll also be involved in delivering one off projects/activities as required.


This is a homeworking role which requires multi-site travel.



This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the .

About you

Ideally you'll be working in General Insurance or Financial Services with experience of a regulated environment.


You'll have the following skills and experience;



A strong attention to detail and ability to complete audits
Experience gained within sales or compliance
You’ll be ambitious and if you don’t already have your ACII be keen to work towards qualifying
Prepared to travel on a weekly basis to our agency partner locations

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.


We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.


We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:



Salary to £45,000
Annual bonus (up to 17.5% of salary) 
Company car scheme 
Contributory pension scheme, up to 20%, including your 8% contribution
25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Access to savings at High Street brands, travel and supermarkets
£20 contribution to a monthly gym membership – subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
Employee Volunteering - volunteer in the community for one day each year
Unlimited access to Refer a Friend £500 bonus scheme
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies. 

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.


We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

  • Haematology Consultant

    3 weeks ago

    Hertford, United Kingdom Triple West Medical Full time

    We've been assigned by one of the best performing NHS Trusts in the UK to help them recruit a Consultant in Haematology with an interest in Red Cell Disorders on either a Substantive or a 12 month NHS Fixed Term basis.The successful appointee will be joining an excellent Haematology department of 5 Consultants, participating in the on-call rota which is 1 in...

  • Vulnerable Adults Support Consultant

    19 hours ago

    Hertford, United Kingdom NYAS Full time

    Vulnerable Adults Support ConsultantNYAS is committed to providing high-quality services to vulnerable adults, and we are seeking a skilled and experienced Vulnerable Adults Support Consultant to join our team.About the Role:As a Vulnerable Adults Support Consultant, you will be responsible for providing independent support to vulnerable adults in secure...

  • Trainee Recruitment Consultant

    2 weeks ago

    Hertford, United Kingdom First Call Contract Services Full time

    ***Trainee Recruitment Consultant*** The following information provides an overview of the skills, qualities, and qualifications needed for this role.***Permanent Recruitment Sector*** ***Excellent Salary DOE + Uncapped OTE*** With 2024 set to be a record breaking year for First Call Contract Services we are now looking to add to our First Call Talent...

  • Marketing Consultant

    6 months ago

    Hertford, United Kingdom Give A Grad A Go Full time

    The opportunity to join a globally renowned leader in the education sector - The opportunity to learn directly from Directors - Fantastic career development **Company profile - Global education examinations producer** In this Marketing Executive job in Hertford, you will be joining a world-class business within the Education sector, who produce and...

  • Quality Auditor

    2 weeks ago

    Hertford, United Kingdom Gü Desserts | Certified B Corp™ Full time

    Job Description This is an exciting time to join Gu Puds as a Quality Auditor - they are expanding their site with an additional production line so have a number of new opportunities in the team.Reporting to the site Quality Manager the Quality Assistant / Process Controller will play a key role in delivering technical and quality assurance across the site...

  • Quality Manager

    4 weeks ago

    Hertford, United Kingdom Protech Recruitment Ltd Full time

    Are you looking to join a leading manufacturer of medical products where they have a solid reputation for excellence in engineering and high quality products?We are looking for an experienced Quality Manager to join a well-established company within the medical sector, to lead and develop their Quality Management System (QMS), ensuring adherence to...

  • Quality Manager

    3 weeks ago

    Hertford, United Kingdom ProTech Recruitment Ltd Full time

    Are you looking to join a leading manufacturer of medical products where they have a solid reputation for excellence in engineering and high quality products? We are looking for an experienced Quality Manager to join a well-established company within the medical sector, to lead and develop their Quality Management System (QMS), ensuring adherence to...

  • Quality Manager

    2 months ago

    Hertford, United Kingdom CV-Library Full time

    Are you looking to join a leading manufacturer of medical products where they have a solid reputation for excellence in engineering and high quality products? We are looking for an experienced Quality Manager to join a well-established company within the medical sector, to lead and develop their Quality Management System (QMS), ensuring adherence to...

  • Quality Auditor

    3 weeks ago

    Hertford, United Kingdom Gü Desserts | Certified B Corp™ Full time

    This is an exciting time to join Gu Puds as a Quality Auditor - they are expanding their site with an additional production line so have a number of new opportunities in the team.Reporting to the site Quality Manager the Quality Assistant / Process Controller will play a key role in delivering technical and quality assurance across the site to ensure...

  • Quality Manager

    2 months ago

    Hertford, United Kingdom ProTech Recruitment Ltd Full time

    Are you looking to join a leading manufacturer of medical products where they have a solid reputation for excellence in engineering and high quality products? We are looking for an experienced Quality Manager to join a well-established company within the medical sector, to lead and develop their Quality Management System (QMS), ensuring adherence to...

  • Consultant In Gastroenterology

    4 weeks ago

    Hertford, United Kingdom Nhs Full time

    Demand for Gastroenterology outpatient and endoscopy services is consistently high at East and North Hertfordshire NHS Trust. Our complete commitment to developing careers means we're looking for proactive, motivated, forward-thinking individuals to join our clinical team. This post is an important part of our ongoing development of medical services at East...

  • Consultant in Gastroenterology

    4 weeks ago

    Hertford, United Kingdom NHS Full time

    Demand for Gastroenterology outpatient and endoscopy services is consistently high at East and North Hertfordshire NHS Trust. Our complete commitment to developing careers means we're looking for proactive, motivated, forward-thinking individuals to join our clinical team. This post is an important part of our ongoing development of medical services at...

  • Geo-Environmental Consultant

    6 days ago

    Hertford, United Kingdom Penguin Recruitment Full time

    Geo-Environmental Consultant / Geotechnical Engineer Permanent Ware £29,000 to £35,000 per annum Are you looking to work for a well-established geotechnical and geoenvironmental consultancy that offers first-class training and development?Are you looking to join an organisation that will support you on your journey to chartership?The successful...

  • Health and Safety Construction Consultant

    5 days ago

    Hertford, United Kingdom The Health and Safety Partnership Limited Full time

    Health and Safety Construction Consultant required to join a safety consultancy. You will deliver Health and Safety services across London and the Home Counties. Clients include Principal and Subcontractors, developers within the Private and Public sectors. Project types include mixed use commercial, residential, leisure, education and more. The company...

  • Health and Safety Construction Consultant

    5 days ago

    Hertford, United Kingdom CV-Library Full time

    Health and Safety Construction Consultant required to join a safety consultancy. You will deliver Health and Safety services across London and the Home Counties. Clients include Principal and Subcontractors, developers within the Private and Public sectors. Project types include mixed use commercial, residential, leisure, education and more. The company...

  • Consultant in Gastroenterology

    4 weeks ago

    Hertford, United Kingdom NHS Full time

    This is a substantive post based at the Lister Hospital in Stevenage and comprises 10 programmed activities (PAs) including an on-call commitment to the emergency endoscopy rota. The successful applicant will work closely with the existing 12 Gastroenterologists and 4 hepatologists to provide a high standard Gastroenterology service to the Trust. This post...

  • Regulatory Labelling Consultant

    6 months ago

    Hertford, United Kingdom Cpl Life Sciences Full time

    **Reference Number**: JO-2308-520949 Regulatory Labelling Consultant **Rate**: Negotiable **Job Type**: Contract **Location**: Hertford Regulatory Labelling Consultant 6-12 Month initial contract Offering up to £75.00 Per Hour PAYE DOE Supporting South Africa/ Africa affiliates Flexible working, 2 days per month required onsite, Hertfordshire...

  • Membership Sales Consultant

    7 months ago

    Hertford, United Kingdom Everyone Active Full time

    MEMBERSHIP CONSULTANT **Hartham Leisure Centre & Grange Paddocks Leisure Centre** **Full time position 40hrs - Competitive salary plus commission and benefits** **Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week** **We...

  • Recruitment Consultant

    4 days ago

    Hertford, United Kingdom Aspire Rec2Rec Full time

    JOB TITLE: Recruitment Consultant JOB TYPE: Permanent JOB STATUS: Full-time SALARY: TBC LOCATION: Hertford, Hertfordshire WHY JOIN ASPIRE REC2REC?An exciting role has come up within our award winning recruitment business in exceptional new offices in Hertford.With an exceptional reputation within the recruitment market, our Directors having a combined...

  • Trainee Recruitment Consultant

    2 weeks ago

    Hertford, United Kingdom First Call Contract Services Full time

    ***Trainee Recruitment Consultant*** ***Permanent Recruitment Sector*** ***Excellent Salary DOE + Uncapped OTE*** With 2024 set to be a record breaking year for First Call Contract Services we are now looking to add to our First Call Talent Solutions team moving into 2025.This team, specialising in permanent recruitment across the UK was launched this year...