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Technical Account Manager
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Technical Account Manager - Content Acquisition (OTC Pricing)
London
Posted Mar 20, 2024 - Requisition No. 123973
Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.
The Role:
The Content Acquisition team is an integral part of the Data department. We lead the governance, cost, and quality of the data we acquire and we collaborate with the wider company to develop our data acquisition strategies ensuring we are aligning with the agendas of our key partners.
We have an exciting opportunity for an individual to join our team as a Technical Account manager, based in the London office. Your role will be vital in supporting new and existing content partners; you will be handling incoming queries and technical issues, as well as proactively working with our partners to ensure their OTC pricing content is delivered in an accurate, timely and effective manner. To do this, you will need to build strong and lasting relationships with these institutions, have a deep understanding of the technology they use, their goals and challenges and offer outstanding support to them. You will work closely with other business areas to set company strategy around contributed content and ensure your account strategy is aligned with it.
We'll trust you to:
Offer outstanding service to our content partners by using your deep understanding of the technology they use, their goals and challenges so that they trust us with their valuable content Establish, maintain and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets Collaborate with our team of motivated account managers, technical specialists, relationship managers and product managers to better understand our clients' data needs and balance the best of technical and product knowledge to implement solutions Optimize data ingestion workflows and improve data quality by understanding the data contribution infrastructure internally and externally Become a true domain expert in OTC pricing data by using business intelligence tools to spot trends, identify gaps and areas for data acquisition or enhancements
You'll need to have:
*Please note we use years of experience as a guide but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role.
We’d love to see:
Knowledge of FIX Connectivity and the following programming languages: Python, SQL and VBA Experience in data analytics tools; business intelligence tools or similar Interest in or experience of using data analytical tools to find opportunities for product and content improvements Prior experience working as an Account Manager in a tech-focused organization Experience with building technology solutions for Enterprise workflow efficiency
Does this sound like you?
Apply If we believe that you're a good match, we'll get in touch to let you know the next steps.
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