IT Network Specialist

2 months ago

ShorehambySea, United Kingdom Focus Group Full time

Job Title - IT Network Field Engineer

Department - Enterprise Technical

Established in 2003, Focus Group is proud to be one of the UK’s fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. From our small but ambitious beginnings, we have grown into a nationwide company with over 1000 employees across 16 offices and have recently joined the ranks of Britain’s private company ‘unicorns’ after securing a new $1bn valuation. Our recent investment from PE backers, Hg, will support Focus Group’s organic growth plan, M&A ambitions and product development initiatives, enhancing our ability to deliver innovative solutions to businesses of every size, shape and sector.

We are now recruiting for an IT Network Field Engineer.

The Focus Enterprise team delivers complex and bespoke technical solutions for Focus Group’ large customers, as part of Focus Group’ major customer revenue stream. You'll be joining a team of experienced network consultants. You’ll take personal pride and satisfaction from the successful delivery of a range of technologies, including SDWAN, LAN, WiFi, Firewall to name a few. The role is focussed on the physical delivery of high-end network solutions. You are the primary contact for onsite technical or delivery challenges, are customer facing and will be supported by central, senior network engineers.

Principal Responsibilities

  • Interface with management, colleagues, clients and vendors to physically implement network solutions to meet stated project requirements.
  • Work with senior network engineers on the deployment, installation and configuration of complex network solutions
  • Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
  • Audit and document client infrastructure
  • Stage (design and configure) devices for client solutions
  • Perform system and user acceptance testing (SAT and UAT)
  • Complete documentation paperwork in a timely fashion.
  • Perform out of hours support as part of the field team and on call rota as agreed.
  • Attain and maintain personal certification levels to ensure compliance with partnership programs and to demonstrate competency to clients.
  • Have opportunities to develop your skills as an engineer, gain certifications and learn as part of a very technical team.

Requirements

  • A positive and professional attitude with strong customer services focus - a clear ability to build a reassuring rapport with customers, and colleagues as well as handle complaints in a professional manner
  • Highly organised & approachable
  • High level of administrative skills and attention to detail
  • Exceptional verbal and written skills
  • Competent understanding of engineering processes and procedures
  • Great product knowledge
  • Excellent interpersonal skills
  • Able to problem solve and turn an issue into a opportunity
  • Commercially aware
  • Personal pride
  • Proven track record in Engineering
  • Cisco Meraki CMNA (demonstrable)
  • Cisco Routing and Switching to CCNA (or CCNP) (demonstrable)
  • Other technology specialisations
  • Full clean Driving License

Please note - this role is predominately field based, with occasional office visits and working from home. The roles includes opportunity for significant overtime and on-call.

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.

We’re proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We’re delighted to have been named one of the UK’s best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.

We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.

IND1

  • Network Infrastructure Specialist

    3 days ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Exciting opportunity to join Focus Group as a Network Infrastructure Specialist. We are looking for an experienced Network and Security Engineer to work in our 3rd line support team, working on large scale multi-vendor solutions for top tier clients.You will be dealing with large enterprise customer environments where you'll get hands-on experience with...

  • IT Network Specialist

    3 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title - IT Network Field EngineerDepartment - Enterprise TechnicalFocus Group is a leading provider of digital workplace solutions, serving over 30,000 customers across the UK. Our team delivers complex technical solutions for large customers, and we're now recruiting for an IT Network Field Engineer.The successful candidate will join a team of...

  • IT Network Specialist

    4 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title - IT Network Field EngineerFocus Group is a leading provider of digital workplace solutions, serving over 30,000 customers across the UK. We're proud to be one of the UK's fastest-growing independent providers of essential business technology.We're currently recruiting for an IT Network Field Engineer to join our Enterprise Technical team. As a key...

  • IT Network Specialist

    4 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title - IT Network Field EngineerFocus Group is a leading provider of digital workplace solutions, serving over 30,000 customers across the UK. We're proud to be one of the UK's fastest-growing independent providers of essential business technology.We're currently recruiting for an IT Network Field Engineer to join our Enterprise Technical team. As a key...

  • IT Network Specialist

    2 months ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title - IT Network Field EngineerJoin Focus Group, a leading provider of digital workplace solutions, as an IT Network Field Engineer. As a key member of our Enterprise Technical team, you will play a crucial role in delivering complex and bespoke technical solutions to our large customers.Key Responsibilities:Implement network solutions to meet project...

  • IT Network Specialist

    2 months ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title - IT Network Field EngineerJoin Focus Group, a leading provider of digital workplace solutions, as an IT Network Field Engineer. As a key member of our Enterprise Technical team, you will play a crucial role in delivering complex and bespoke technical solutions to our large customers.Key Responsibilities:Implement network solutions to meet project...

  • IT Network Specialist

    3 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title - IT Network Field EngineerDepartment - Enterprise TechnicalAt Focus Group, we're proud to be one of the UK's fastest growing independent providers of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. Our recent investment from PE backers, Hg, will support Focus Group's organic growth...

  • IT Network Infrastructure Specialist

    3 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title - IT Network Field EngineerFocus Group is a leading provider of digital workplace solutions, serving over 30,000 customers across the UK. We are now recruiting for an IT Network Field Engineer to join our Enterprise team.The successful candidate will be responsible for the physical delivery of high-end network solutions, working closely with senior...

  • Senior Network Technical Support Specialist

    4 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Enterprise Networks Service Desk Technical LeadSalary: Up to £46,000 + Overtime + On Call AllowanceLocation: Shoreham-by-Sea (hybrid)Focus Group is a leading provider of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. As a Technical Lead in our Enterprise Network team, you will play a...

  • Senior Network Technical Support Specialist

    4 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Enterprise Networks Service Desk Technical LeadSalary: Up to £46,000 + Overtime + On Call AllowanceLocation: Shoreham-by-Sea (hybrid)Focus Group is a leading provider of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. As a Technical Lead in our Enterprise Network team, you will play a...

  • Senior Network Technical Support Specialist

    4 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Enterprise Networks Service Desk Technical LeadSalary: Up to £46,000 + Overtime + On Call AllowanceLocation: Shoreham-by-Sea (hybrid)Focus Group is a leading provider of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. As a Technical Lead in our Enterprise Network team, you will play a...

  • Senior Network Technical Support Specialist

    4 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Enterprise Networks Service Desk Technical LeadSalary: Up to £46,000 + Overtime + On Call AllowanceLocation: Shoreham-by-Sea (hybrid)Focus Group is a leading provider of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. As a Technical Lead in our Enterprise Network team, you will play a...

  • Lead Network Technical Support Specialist

    1 month ago

    Shoreham-by-Sea, United Kingdom Focus Group Full time

    Job Title:              Enterprise Networks Service Desk Technical LeadSalary:                  Up to £46,000 + Overtime + On Call AllowanceLocation:              Shoreham-by-Sea (hybrid)Established in 2003, Focus Group is proud to be one of the UK’s fastest growing independent providers of essential business...

  • Lead Network Technical Support Specialist

    4 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Enterprise Networks Service Desk Technical LeadSalary: Up to £46,000 + Overtime + On Call AllowanceLocation: Shoreham-by-Sea (hybrid)Focus Group is a leading provider of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. As a Technical Lead, you will play a key role in delivering complex...

  • Community Engagement and Marketing Specialist

    3 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Right at Home UK Full time

    Right at Home UK is seeking a Community Engagement and Marketing Specialist to join our team. This exciting opportunity will allow you to develop and implement community engagement and marketing strategies to promote our premium quality homecare services.Main responsibilities include:Developing and executing community engagement and marketing campaigns to...

  • Community Engagement and Marketing Specialist

    3 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Right at Home UK Full time

    Community Engagement and Marketing Specialist25 hours up to 37.5 hours available.Right at Home UK is seeking a skilled Community Engagement and Marketing Specialist to join our team. As a Community Engagement and Marketing Specialist, you will be responsible for developing and implementing community engagement and marketing strategies to promote our premium...

  • Senior Ophthalmic Care Specialist

    3 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time

    Job OverviewAn exciting opportunity has arisen in the Ophthalmology Department at University Hospitals Sussex NHS Foundation Trust for a dynamic and focussed Senior HCA/Ophthalmic Technician.Main duties include setting up clinics for Ophthalmology, carrying out and recording Visual Acuities, Intra ocular pressure measurement, Auto-refraction, Focimeter...

  • Senior Technical Support Specialist

    3 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Enterprise Networks Service Desk Technical LeadLocation: Shoreham-by-Sea (hybrid)Focus Group is a leading provider of essential business technology, delivering digital workplace solutions to over 30,000 customers across the UK. As a key member of our Enterprise Network team, you will provide advanced technical support to our largest customers,...

  • IIoT Sales Executive

    2 weeks ago

    Portslade-by-Sea, United Kingdom Industrial IT Systems Full time

    Job Description We are looking for a passionate , highly motivated and experienced IT Sales Specialist to facilitate and support our business expansion within industrial-grade networking, and device connectivity in operational technology (OT). Consistency , understanding the sales process cycle and being able to engage effectively with customers over...

  • Technical Support Specialist

    2 weeks ago

    Shoreham-by-Sea, West Sussex, United Kingdom Focus Group Full time

    Job Title: Enterprise Networks Service Desk Technical LeadSalary: Up to £46,000 + Overtime + On Call AllowanceLocation: Shoreham-by-Sea (hybrid)At Focus Group, we're proud to be one of the UK's fastest growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. Our Enterprise...