IT Technician 2nd Line

2 weeks ago

Newquay, United Kingdom Watergate Bay Head Office Full time

Location: The Aerohub St Mawgan,
Newquay

Job Description

Join our IT
Team & become one of our 2nd line IT support engineers to help
maintain our network, security, infrastructure & systems. Please note
that we are unable to offer accommodation with this role.

Responsibilities
in this role

·        
Maintaining, monitoring and supporting the
stability of the current IT network.

·        
Maintaining, monitoring and supporting the
security and integrity of the current IT network.

·        
Providing support to ensure all business-critical
information is backed up in line with the company’s back up procedures.

·        
Providing support and advice to all departments
within the business to make sure IT equipment and systems are suitable for
their needs.

·        
Maintaining and supporting all IT related
services offered to customers of the business

·        
Maintaining and supporting all
telecommunications systems and suppliers.

·        
Providing support in the cabling and
maintenance of the existing IT and telecommunications infrastructure.

·        
Being part of the team that provides 7 day per
week IT support to the business.

·        
Provide
emergency only/weekend on-call cover which is on a weekly rota basis.

Skills
required


  • Experience
    using Microsoft Active Directory & Entra to manage users and computers
  • A
    strong working knowledge of Windows 10, Windows 11 and MacOS
  • Experience
    with Microsoft 365 products including Office, Outlook, Microsoft Teams
    etc.
  • A
    working knowledge of network processes such as DHCP, DNS & NAT

·        
Broad knowledge of configuring and building
Windows Server 2016 to 2022.

Preferred
but not essential skills


  • Experience
    of asset management and tracking of software/hardware.
  • Ability
    to use simple Linux commands to build VMs.

Other
requirements that you will need


  • A full
    UK driving license.

·        
Must be eligible to work in the UK without a
sponsor.

What we can offer in return:


  • A relaxed, professional place to work in a beautiful location – at
    one of the UK’s most striking beaches
  • A welcoming team of likeminds, eager to support and encourage each
    other
  • Excellent career prospects in an ever-expanding organisation
  • Special rates for you and your friends and family to stay at the
    hotel
  • Team discounts on treatments in Swim Club
  • Discounts for you and your friends and family at our restaurants:
    Zacry’s On The Sea Wall, The Beach Hut and The Living Space 
  • Team discount at our Cubs coffeeshops
  • Team discounts at Shop on the Beach and other partner businesses
  • Free surf lessons, surfboards and wetsuits hire from the Extreme
    Academy
  • Team social events throughout the year
  • Team assistance scheme – a dedicated helpline for support &
    advice on topics from mental health through to managing your finances
  • Free office parking



From discounted stays to training and development
opportunities, we're all about helping our team achieve their personal and
professional goals. Located on the sunny, sandy, Cornish coast, you'll never be
short on inspiration. Working at Watergate Bay Hotel isn't just a job - it's a
transformative career opportunity. Apply now and join us in creating memorable
experiences that our guests and team remember for a lifetime.

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