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Apprentice

1 month ago

Glasgow, United Kingdom Mears Full time
Annual salary: up to £23,000.00

Business Support Apprentice

Enfield, Glasgow, Wakefield, Belfast or Darlington

Monday to Friday. 40 hours per week

Salary up to £11.44 an hour depending on age.

About apprenticeships at Mears Group:

Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice.

Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well-being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group’s expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation.

Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.

As a Mears Apprentice you will be paid above the national minimum wage and be paid for your normal working hours plus time to do your college work with the opportunity to get real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused.

About the role:

As a Business Support Apprentice within our contract your main duties will be to listen, observe and participate in a range of tasks which will enable you gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. A Business Support Apprentice will provide KPI management support to our quality team. The duties include

1. Support the Quality Team with the monthly review of KPI data
 
2. Support training to staff regarding KPI delivery
 
3. Support the investigation and response of service user complaints
 
4. Support with the preparation of the monthly data and board reports for the Home Office

5. Support with the administration of Home Office inspections

Key Criteria:

GCSEs minimum national / grade 4 in Maths and English. Active listening Willing to learn Good Communication skills. Knowledge of Microsoft office, Excel, outlook, Word etc.

Benefits we can offer you:

Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies