Integrated Bed Flow Administrator

3 weeks ago

Radlett, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full time

Job summary

We seek an experienced administrator to lead in the provision of a comprehensive, professional, effective administrative service, for the Integrated Patient Flow team.

The post holder is the first point of reference and as such must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors.

You will be required to work independently using initiative, andapplying a high degree of confidentiality to all of their work. Undertake nonroutine duties without direct supervision, working within broad procedural guidelines.

You should have knowledge and experience in Excel spreadsheets and data compilation.

Main duties of the job

The successful candidate will:

take a lead within the admin team for Data Quality be responsibile for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the Team be highly skilled and experienced in the full range of adminsitrative work practices, software programmes, and specialised functional terms be highly proficient and expert in PARIS (Patient Record System), advising and guiding others in the Team, supporting new users and instructing them as necessary.

In return, we can offer you:

leadership and management training opportunities 5% on top of basic salary high cost allowance supplement 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable) One of the UK's best pension schemes Comprehensive health and wellbeing services Special leave for family and personal reasons NHS Car Lease Scheme Employee Assistance Programme

About us

We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality CommissionOur family of over 4200 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Welcoming. Kind. Positive. Respectful. Professional.

Job description

Job responsibilities

To take the lead in deciding and implementing relevant changes to own work propose changes to working practices for own work area andnegotiate with others where other work areas are assist the Team in research and development activities such undertake surveys/audits of own work area, as be aware of Trust targets and implement in own work area as necessary

For a more detailed Job and person specification please read the attached documents

Person Specification

Qualifications

Essential

RSA III/NVQ 3 or equivalent Advanced keyboard skills Trained and experienced at intermediate level in a range of software packages; Word, Excel, Publisher, Outlook, PowerPoint, Microsoft teams Good working knowledge of email and internet Good standard of English Numerate Advanced secretarial skills such as audio and shorthand Experience in a mental health environment or NHS

Desirable

Some experience in a secretarial environment Diary/Management/Outlook management Knowledge of terms used by Mental Health in their day to day working

Experience

Essential

Evidence of the ability to organise and plan complex events, such as training sessions and the therapy groups The ability to organise and prioritise own workload within any specified guidelines where guidance is not readily available, but at set intervals Proficient in diary management coordinating appointments to ensure best use of Managers' time Experience of transcribing formal minutes of meetings Experience of supervising and training others Independent/lone working and team working skills Experience of adapting to change and managing work in a changing environment Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work

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